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Cogent Analytics is seeking a hands-on, onsite IT Intern to assist with day-to-day technology needs in our office. This role focuses on basic IT support, workstation setup, and assisting employees with common technical issues—not software development or programming.
This is an excellent opportunity for a current student looking to gain real-world, entry-level IT experience in a fast-paced office environment.
The ideal candidate is dependable, detail-oriented, and comfortable working directly with employees to solve basic technical issues. This is a in-person internship based in Greensboro, North Carolina and requires a minimum of 20 hours per week.
We are looking for our IT Intern to officially start as early as this Summer!
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Set up and install basic IT equipment including laptops, monitors, docking stations, and printers
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Assist employees with common issues such as password resets, login problems, and peripheral setup
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Help move and set up workstations during office changes or new hires
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Unbox, label, and organize new equipment for deployment
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Maintain and organize IT inventory and storage areas
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Document basic issues and resolutions in the ticketing system
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Provide friendly, patient support to employees with varying levels of technical experience
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Currently pursuing a degree in Information Technology, Information Systems, or a related field (rising juniors/seniors preferred)
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Basic familiarity with Windows and Mac operating systems
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Comfortable troubleshooting simple technical issues (logins, printers, Wi-Fi, peripherals)
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Strong communication skills and ability to assist non-technical users
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Detail-oriented and organized, especially when handling equipment and inventory
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Interest in IT support or help desk work (not software development)
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Previous customer service or campus IT/help desk experience is a plus
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Must be able to work at least 20 hours per week in Greensboro, NC
If you’re looking to gain hands-on, real-world IT support experience and enjoy helping others with technology, we encourage you to apply. This is a great opportunity to build foundational skills for a future career in IT support or help desk services.
Cogent Analytics is an Equal Opportunity Employer.
Learn more about this Employer on their Career Site
