SonicJobs Logo
Left arrow iconBack to search

Retail Service Specialist

AAA East Central
Posted a month ago, valid for 19 days
Location

Greensburg, PA 15601, US

Salary

$20.83 - $25 per hour

info
Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The Retail Service Specialist position requires experience in retail sales, banking, or a similar customer service environment, with a minimum of one year of experience preferred.
  • Candidates will be responsible for providing exceptional customer service, cross-selling AAA products, and performing DMV-related services.
  • The job offers a salary in the range of $40,000 to $50,000, depending on experience and qualifications.
  • Business hours are Monday through Friday from 9am to 5pm and Saturday from 9am to 1pm, with the potential for overtime.
  • Benefits include medical, dental, and vision insurance, a 401(k) savings plan with company match, tuition assistance, and employee discounts.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.  This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.

Business hours are Monday through Friday 9am – 5pm and Saturday 9am – 1pm.

Responsibilities

  • Greet all members and customers, determine their need and provide Legendary Service

  • Provide DMV vehicle license, registration and notary services

  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services

  • Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials

  • Issue passport photos

  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer

  • Make hotel and car rental reservations for members and provide travel destination information

Qualifications

  • Experience in retail sales, banking or similar customer service/sales environment

  • Proven ability to exceed assigned sales or service quality goals

  • Must be able to obtain and maintain valid notary license

  • Experience with Microsoft Office basics

  • Ability to work overtime, including Saturdays

  • Ability to travel locally when necessary

  • A high school diploma or GED

Benefits:

  • Extraordinary medical/dental/vision/life benefits
  • 401(k) Savings plan with company match
  • Tuition assistance
  • PTO for community volunteer programs
  • Wellness program
  • Employee discounts (membership, insurance, travel, entertainment, services and more!)
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Apply now in a few quick clicks

By applying, a American Automobile Association, Inc account will be created for you. American Automobile Association, Inc's Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.