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Account Specialist, FT, Days

Prisma Health
Posted 6 days ago, valid for 20 days
Location

Greenville, SC, US

Salary

Competitive

Contract type

Full Time

By applying, a Prisma Health account will be created for you. Prisma Health's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

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  • The job position involves supporting and facilitating efficient business operations at Prisma Health, specifically within the Gastroenterology and Liver Center at Greenville Memorial Hospital.
  • Candidates are required to have a minimum of two years of customer service experience and a high school diploma or equivalent.
  • Responsibilities include handling incoming calls, registering patients, verifying payer sources, and performing insurance pre-authorization processes.
  • This is a non-management role that reports to a supervisor or manager, with duties including posting payments and reporting key statistics for compliance and revenue.
  • The work shift is during the day, and while the salary is not explicitly stated, applicants are encouraged to share their talent to help transform healthcare for the communities served.

Inspire health. Serve with compassion. Be the difference.

Job Summary

Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference.

  • Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.

  • Registers patients and verifies payer source.

  • Follows up on all account claims that have been billed and unpaid

  • Reports key statistics for compliance, sales, revenue, cash and patient flow.

  • Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.

  • Posts payments every day and reconcile deposits.

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

  • Education - High School diploma or equivalent, OR post high school diploma

  • Experience - Two (2) years of customer service experience.

In Lieu Of

  • NA

Required Certifications, Registrations, Licenses

  • NA

Knowledge, Skills and Abilities

  • Proficient computer skills (word processing, spreadsheets, database, data entry)

Work Shift

Day (United States of America)

Location

Greenville Memorial Hospital

Facility

1008 Greenville Memorial Hospital

Department

10267156 Gastroenterology and Liver Center

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.




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By applying, a Prisma Health account will be created for you. Prisma Health's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.