Farah & Farah is a leading personal injury law firm in Georgia and Florida, founded on principles of integrity, hard work, and a commitment to our clients. Based in the heart of downtown Jacksonville, we have successfully recovered millions for those we represent. Our exceptional focus on client care is what truly sets us apart from other firms.

As a Pre-Suit Case Manager, you will be responsible for gathering essential documents and evidence related to claims and negotiating settlement offers. You will collaborate with your team to draft demand letters and facilitate negotiations.

Key Responsibilities:

Manage and negotiate cases with insurance companies
Effectively handle a full caseload
Supervise a dedicated full-time legal assistant
Maintain regular communication with clients
Open new files and establish initial client contact, ensuring ongoing communication
Conduct thorough investigations for each case, gathering and analyzing relevant information, and entering data into the ATO database
Verify insurance coverage and liability issues, maintaining contact with insurance providers
Oversee client medical care while communicating with both clients and medical professionals
Schedule medical appointments and explain procedures and related documentation to clients
Continuously monitor case status and review medical records
Organize and maintain case files in preparation for demand writers

Minimum Qualifications:

Strong organizational skills with the ability to manage time and prioritize multiple tasks
Excellent verbal and written communication skills
Ability to empathize and interact effectively with clients during challenging times
Determination to achieve the best outcomes for clients
Passionate and prideful approach to your work
Strong problem-solving skills and attention to detail
Consistent attendance, reliability, and integrity
Bilingual skills are a plus!

Benefits We Offer:

401(k) with matching contributions
Comprehensive health, dental, and vision insurance
Life insurance and short-term disability coverage
Paid time off and an employee assistance program
Health savings account
Referral program

Schedule:

Full-time, 8-hour shifts
Monday to Friday
Onsite in a professional office setting

Equal Opportunity Statement: Farah & Farah provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify: We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your eligibility to work in the U.S. If E-Verify cannot confirm your authorization, we will provide written instructions and the opportunity to contact the Department of Homeland Security (DHS) or the Social Security Administration (SSA) to resolve the issue before any employment actions are taken. E-Verify will only be utilized once you have accepted a job offer and completed the I-9 Form.

Learn more about this Employer on their Career Site