Job Title: Administrative Representative
Weekly Hours: Full Time
Supervised by: Admin Coordinator
Location: Greenville/Upstate
Position Overview: Responsible for handling administrative tasks related to a patient’s experience, reports, fax inbox, and other data entry projects. Working through administrative tasks in a timely, efficient, and detail-oriented manner. Must be able to prioritize responsibilities and work in a fast-paced environment. Responsible for clearly communicating with team members and other departments to follow the new patient process from the submission of paperwork to becoming a new patient.
Responsibilities may include:
- Entering New Patient Paperwork, updating patient’s information, creating and deleting alerts for documents needed from patients.
- Scanning, attaching, labeling, and updating all documents and paperwork for your designated location.
- Assisting other Admin Team Members with their responsibilities as needed (i.e. vacation, sick leave, etc.)
- Communicating with teammates and working closely with Front Desk, Clinical, Billing, Live Answer, and Providers to ensure all aspects of the patients’ updates and paperwork are completed.
- Attending team development meetings and trainings throughout the year.
Required Education & Certifications:
- Customer service experience preferred.
- Minimum education requirement: High School Diploma or GED.
- Must have computer, typing, and scanning experience.
- Must exude over-the-top strengths in prioritizing, communication, organizational skills, attention to detail and staying curious.
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Work environment and Physical Demands: Requires sitting, standing, and walking associated with a normal physician office environment. Person may be exposed to fumes, airborne particles, infectious diseases, blood/bodily fluids, and disease-bearing specimens.
Tribe513 is an equal opportunity employer.
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