Service Advisor

Job Description:

Location: 9700 E Arapahoe Rd Greenwood Village, CO 80112

Employment Type: Full Time, Tuesday - Saturday Schedule

Position Type: Base pay + Commission

Pay Range: $50,000 - $100,000 Annually

Applications for this posting are accepted on an ongoing basis

Service Advisor responsibilities

• Greeting customers promptly

• Obtaining customer and vehicle information

• Clearly reporting all vehicle symptoms as described by the customer

• Determining and recommending needed maintenance base on age, mileage and history of vehicle

• Prepare a complete and accurate estimate of cost for labor and parts

• Communicate with the technicians

• Keep an even and organized flow of service to technicians

• Establish follow up time

• Monitor the progress of each vehicle throughout the day, and updating customers frequently

• Verifying that the final invoice reconciles with the work performed on the repair order

• Explaining all completed work and charges to customers

• Perform other tasks as assigned

Job Requirements

• Proven record of achieving exceptional Customer Satisfaction

• Experience as a Service Advisor, customer service classes

• Minimum 2 years technical experience or on the job training

• Above average energy level

• A desire for a long-term career with a growing organization

• Personal and professional integrity

Benefits

• Medical, Dental and Vision Insurance

• Life Insurance

• 401(k) with company match

• Paid Time off

• Short term and long-term disability

• Accident Insurance

• Critical Illness Insurance

• Overtime available