Sales Associate - Boutique - Full Time

Are you passionate about providing exceptional customer service and helping customers find products they love? We are looking for a Boutique Sales Associate to join our team! This role is pivotal in delivering the Aubuchon difference—creating a welcoming shopping experience, building genuine customer relationships, providing personalized product recommendations, and helping drive sales. If you are outgoing, friendly, dependable, and enjoy working in a fast-paced, team-oriented environment, this could be the perfect opportunity for you!

• Provide exceptional customer service by warmly greeting customers, understanding their needs, building relationships, and creating a welcoming shopping experience.
• Provide personalized product recommendations, styling assistance, and guidance on product features, sizing, materials, care, and complementary items.
• Drive sales by actively engaging customers, upselling, promoting loyalty programs, special orders, events, trunk shows, and other promotions.
• Accurately process purchases, returns, and exchanges using the POS system.
• Maintain a clean, organized, and visually appealing sales floor, ensuring merchandise is stocked, steamed, tagged, and displayed according to boutique standards.
• Assist with receiving, unpacking, organizing, and maintaining inventory shipments, as well as resetting displays and completing opening and closing procedures.
• Stay knowledgeable about new arrivals, product features, brand stories, promotions, and product care to confidently assist customers.
• Support special events, promotional activities, and initiatives that enhance the customer experience and drive sales.
• Work collaboratively with the team to achieve daily and monthly sales goals and communicate customer feedback, inventory needs, and operational concerns to management.
• Maintain a professional appearance consistent with the boutique atmosphere and follow all company policies, including loss prevention, safety, and customer confidentiality.
• Use company systems and communication technology as required and report hazards or safety concerns to the Leader on Duty.
• Follow all company policies, safety regulations, and Aubuchon’s Core Values.

• High school diploma or equivalent preferred.
• Previous retail, boutique, or sales experience is a plus, but not required; extensive training is provided.
• Basic computer skills and the ability to learn and use POS and other retail systems.
• Strong interpersonal and communication skills with a friendly, customer-first approach.
• Outgoing, positive, and approachable demeanor.
• Strong organizational skills and attention to detail.
• Ability to build genuine customer relationships and provide personalized service.
• Ability to work effectively as part of a team and contribute to sales goals.
• Ability to learn product information, features, materials, care instructions, and promotions.
• Reliable and dependable with the flexibility to work weekends and adapt to business needs.
• Must be able to lift 50 lbs. or more.
• Ability to stand, walk, bend, twist, push, pull, and reach throughout shifts.
• Must be comfortable working in an animal-friendly environment (accommodations available upon request).

• 401(k) with Match Program – Available Day 1
• PTO Awards starting at 80 hours and increases with seniority
• 4 Paid Holidays
• Medical, Vision, Dental Insurance
• Company Funded – HSA/HRA Program
• Short Term Disability
• Company Paid Life Insurance
• Wellness Program – Earn $300 annually
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Gym Reimbursement
• Tuition Reimbursement Program
• Training and Growth Opportunities
• Team Member Discounts at all locations
• Company Discount Program for Tickets, Electronics, Vacations, and more!
• Pay ranging from $11.00 to $15.00 per hour