National Account Manager

• Develop strong relationships in your assigned territory 

• Operate as the lead point of contact for all matters specific to your accounts 

• Own and drive revenue in your assigned territory by closing renewal business with price lift, and upsell products and services to existing clients 

• Learn and demonstrate a fundamental understanding of our services and technology platform and be able to articulate the advantages over competitors clearly  

• Serve as the lead point of contact for all customer account management matters 

• Negotiate contracts and close agreements to maximize profits 

• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors 

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives 

• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders 

• Develop new business with existing clients and identify areas of improvement to meet sales quotas 

• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) 

• Meet or exceed monthly, quarterly, and annual goals set by management 

• Prepare reports on account status 

• Collaborate with the sales team to identify and grow opportunities within the territory 

• Assist with challenging client requests or issue escalations as needed 

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Experience: 

• 1-3years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in the technology industry 

• BA/BS degree in Business Administration, Sales or relevant field 

• Skills 

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level 

• Experience delivering client-focused solutions to customer needs 

• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail 

• Excellent listening, negotiation and presentation abilities 

• Strong verbal and written communication skills 

• Attention to detail with excellent organization skills  

• Competitive and committed attitude  

• Experience selling in the tech industry 

• Great people skills; ability to quickly understand your audience and tailor the right message to them 

• Working Conditions:  

• Normal office environment 

• Extended viewing of computer screens 

• Some overnight travel required 

• Essential Functions: 

• Frequently sits at a computer terminal and desk 

• Frequently walks to other areas within or outside of the department to distribute or gather information 

• Occasional standing; occasional lifting moderate loads up to 25 lbs.; frequent bending 

• Stooping, crouching while filing; occasional reaching, twisting, turning 

• Frequent handling of files, pencils, paper; frequent keyboarding, writing and other duties requiring fingering 

• Continuous hearing 

• Use of near/midrange/far vision and speaking to disseminateinformation