RETAIL TERRITORY MANAGER

Location: Puerto Rico

About the Role

Our renowned client is seeking a highly motivated and results-driven Retail Territory Manager to oversee the operational, commercial, and contractual performance of a portfolio of service stations. This role ensures that each site operates safely, efficiently, profitably, and in full compliance with TotalEnergies standards. The ideal candidate is a strong communicator, analytical thinker, and proactive leader capable of building productive relationships with dealers and driving continuous improvement across the network.

Key Responsibilities

Health, Safety, Environment & Quality (HSEQ)

• Ensure compliance with all HSEQ policies, golden rules, and operational standards.

• Verify presence and functionality of safety equipment at all sites.

• Conduct stock controls to prevent losses and ensure product quality.

• Integrate hygiene and HACCP controls into periodic inspections and report deviations.

• Guarantee superior site operations and customer service standards.

Dealer & Contract Management

• Manage and strengthen relationships with dealers to protect company interests.

• Identify and address contract deviations immediately.

• Complete qualification processes for new dealer candidates.

• Renew contracts and leases in a timely manner.

• Ensure guarantee bonds and insurance policies are active and compliant.

• Perform fuel reconciliation and site inspections.

• Enforce hours of operation and contractual obligations.

• Report dealer actions that may negatively impact company operations.

• Stay informed on applicable petroleum laws and regulations (DACO, PMPA).

Profitability & Commercial Performance

• Achieve annual fuel sales and rent income objectives.

• Develop action plans to increase sales and improve profitability.

• Analyze dealer P&L and ensure site competitiveness.

• Conduct price surveys for fuels and lubricants.

• Manage daily money collection and debt recovery.

• Ensure compliance with credit and payment terms.

• Coordinate internal and external interfaces to maximize business performance.

• Ensure acceptance of all approved payment methods.

• Implement company promotions and commercial plans.

• Report C-Store sales monthly to the Non-Fuel Manager.

• Follow up on maintenance and repair needs.

Network Development

• Identify opportunities for new projects within existing sites.

• Recommend high-potential sites for branding or rebranding.

• Keep management informed of market trends and dealer activities.

Other Duties

• Perform additional tasks as assigned by management.

Position Requirements

• Bachelor’s degree or significant experience in strategic management, sales, marketing, or administration.

• Experience in retail network operations, commercial activities, or marketing.

• Strong communication and interpersonal skills; ability to build and maintain relationships.

• Fluent in English and Spanish (written and spoken).

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Valid Puerto Rico driver’s license.

• Ability to work in a fast-paced, field-based environment.

Why Join our Client?

This role offers the opportunity to directly influence the performance and growth of the retail network while representing a global energy leader committed to safety, innovation, and operational excellence.

• Annual Salary starting at $38,000
• Commissions Plan
• Benefits Package
• Direct Placement Position