Retail Supervisor

   

Job Description: Ensure all Beach Club guests receive superior shopping and dining experiences at the Village Mercantile and Creamery.  Set the example by greeting all guests in a cheerful and courteous manner and insuring attentive and cordial service is provided.

 

-  Oversee Retail team to insure delivery of WORLD CLASS SERVICE.

-  Insure guests are greeted and assisted promptly.

-  Insure proper sanitation standards are followed.

-  Assist in answering telephone and assisting guests with information regarding the Beach Club and services

-  Insure purchases are rung up correctly and proper check/cash handling procedures are followed.

-  Assist in restocking and merchandising store supplies as needed

-  Assist in inventory management

-  Assist in retail shop/ice cream shop as needed

-  Responsible for opening/closing procedures to include use of POS system.

-  Perform other duties as assigned.  

 

Required Skills:

-  Must possess excellent verbal/written communication skills 

-  Must possess excellent customer service skills

-  Must have the ability to motivate team in a positive manner

-  Must have working knowledge of Microsoft Office suite and the ability to learn on-site point of sales system

-  Must have at least 1 year of prior retail experience

-  Minimum of 1 year of supervisory experience, preferred

 

-  Ability to stand/walk during entire shift

-  Ability to reach, bend and stoop

-  Ability to carry 25 pound several times during a shift over a medium distance

- Ability to climb ladder as needed