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Customer Care Team

The Hangout
Posted 7 months ago, valid for 15 days
Location

Gulf Shores, AL 36547, US

Salary

$20 - $25 per hour

Contract type

Full Time or Part Time

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Sonic Summary

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  • The Sunliner Diner GS Restaurant is seeking a Customer Care Team member for a part-time or full-time seasonal position.
  • The pay rate for this role ranges from $20 to $25 per hour, depending on experience.
  • Candidates should have previous hospitality or guest service experience, ideally with a passion for delivering exceptional guest experiences.
  • The position requires individuals who are 18 years or older, reliable, and flexible to work night shifts and weekends.
  • Join a dynamic team at one of the busiest beachfront locations, focusing on creating memorable experiences for guests.

Job Title: Customer Care Team

Location: Sunliner Diner GS Restaurant

Position Type: Part-Time or Full-Time (Seasonal)

Pay Rate: $20–$25 per hour


About the Role:

We’re searching for energetic, guest-obsessed Customer Care Team to join our beachfront team. In this role, you’ll be the face of our restaurant—greeting, engaging, and creating exceptional experiences for every guest who walks through our doors. If you live and breathe hospitality, thrive in fast-paced environments, and know how to turn moments into memories, we want to meet you.


What You’ll Do:

  • Welcome and engage guests with warmth, enthusiasm, and a smile
  • Act as a floor ambassador—helping guests with seating, navigating wait times, and resolving issues quickly and professionally
  • Support the host, server, and management teams to ensure smooth flow during peak hours
  • Be proactive in anticipating guest needs and offering personalized service
  • Keep high-energy vibes and a clean, guest-ready environment at all times
  • Assist with line control, special requests, and large party coordination
  • Promote the brand and overall experience in every interaction


What We’re Looking For:

  • Passion for hospitality and delivering unforgettable guest experiences
  • Excellent communication and people skills
  • Ability to stay calm and upbeat under pressure
  • Team-oriented mindset and positive attitude
  • Reliable, flexible, and available to work night shifts and weekends
  • Previous hospitality or guest service experience is a plus
  • Must be 18+ and authorized to work in the U.S.


Join us for a fun, high-energy season at one of the busiest spots on the beach. Whether you’re part-time or full-time, your attitude and enthusiasm are what make the difference.






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