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Overview
The following statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements, which may be inherent in the position.
A Lead Patient Access clerk is a specialized health care professional who is responsible for maintaining and leading patient intake areas as assigned. Able to obtain information to ensure proper billing of patient account as well as a means of contacting the patient in regards to their treatment and/or billing issues. Responsibilities also include customer service, cashier services, explanation of insurance benefits, and daily reports. Lead Patient Access Clerk should be knowledgeable in process and procedure for particular area as assigned.
Some of the many skills performed
· Customer Service
· Communication
· Computer Data Entry
· Collections
· Multi-tasking
· Use of Internet
· Teamwork
Qualifications
EDUCATION:
High School Graduate or Equivalent preferred.
SKILLS:
Basic Computer Skills
Typing
Customer Service
Leadership skills
About Us
Lake Guntersville, a mountain-lakes jewel, is located approximately 30 miles from metro Huntsville – and is home to Marshall Medical Centers.
Marshall Medical Centers, an affiliate of the Huntsville Hospital Health System, serves the residents of Marshall County and the surrounding area (population approximately 125,000). With two hospitals, eight outpatient locations and a highly-trained team of physicians practicing 28 specialties, Marshall Medical is a confident, convenient choice for local healthcare. Residents can remain close to home and receive excellent care – often provided by those who are neighbors and friends.
Marshall Medical Center South is a 150-bed hospital in Boaz, Alabama, and opened in 1956. Marshall Medical Center North, in Guntersville, opened in 1990 – and – is a 90-bed facility. In addition to the two hospitals, the Gary R. Gore Medical Complex is conveniently located mid-county and is home to several outpatient clinics and a 22,000 square foot comprehensive Cancer Care Center.
Named by the Joint Commission as a “Top Quality Performer” among America’s hospitals, Marshall Medical Centers’ patients can be assured they are being treated in an environment where a premium is placed on quality and best practices.
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