Human Resources Generalist

Join the CTCU Team!

Community Trust Credit Union is seeking a proactive and detail-oriented Human Resources Generalist to support our team in Lake County, IL. This full-time role is ideal for an HR professional who enjoys balancing strategic people initiatives with hands-on daily support. The Human Resources Generalist will help strengthen our workplace culture, support employees and leaders, and ensure HR programs are administered accurately, confidentially, and in compliance with employment laws.

In this role, you will contribute to talent acquisition, onboarding, employee relations, benefits administration, compliance, training, workforce planning, and HR recordkeeping. You will be a trusted partner to employees and leadership while helping maintain a positive, professional, and service-focused work environment.

What You'll Do

As our Human Resources Generalist, you will support the full employee lifecycle, from sourcing and interviewing candidates to coordinating onboarding and orientation for new team members. You will help manage performance evaluation processes, support training and development initiatives, and assist with succession planning and talent management efforts that promote long-term organizational success.

You will also administer key HR programs, including benefits, FMLA, workers' compensation, payroll-related processes, and employee records. A strong commitment to confidentiality, accuracy, and service will be essential as you respond to employee questions, maintain HR data, and help ensure compliance with employment and labor laws.

This position will partner closely with leaders and employees to resolve workplace concerns, strengthen communication, and support a positive culture. You will also assist with HR projects, process improvements, workforce management initiatives, and other administrative responsibilities that help the organization operate effectively.

Requirements for the Human Resources Generalist Role

Responsibilities

• Lead recruiting, interviewing, onboarding, and orientation activities using ATS and HRIS tools.
• Support employee relations, conflict resolution, performance evaluations, and training and development programs.
• Administer benefits programs, including FMLA, workers' compensation, leave administration, and related employee support.
• Maintain accurate HR records, assist with payroll processing, and complete data collection and entry with a high level of accuracy.
• Ensure compliance with employment laws, labor regulations, affirmative action requirements, and internal HR policies.
• Participate in HR projects, workforce planning, organization design, and process improvement initiatives.

Qualifications

• Experience in human resources management or a generalist HR role with knowledge of employment law and HR compliance.
• Strong understanding of talent acquisition, employee relations, benefits administration, workforce management, and change management.
• Excellent communication, organization, confidentiality, and problem-solving skills.
• Familiarity with FMLA, workers' compensation, payroll processes, employee records, and legal compliance requirements.
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred; relevant HR certifications are a plus.

Some of the things we look for in a HR Generalist are:

• Demonstrated ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
• Willing to work extended hours when needed or requested by management, and respond to after-hours or emergency requests across all offices.
• Ability to travel between branches in Lake County, Illinois, on a regular basis. 

Compensation & Benefits

Budgeted starting rate: $29.75/hour. 

This role is eligible for the following benefits:

Health/Medical - Eligible first of the month following one full month of employment

• Medical insurance with HMO and PPO plans to choose from
• Dental insurance
• Vision insurance

• Paid Time Off
• Health Time
• Personal/Birthday Day each year - eligible after first year of employment
• Bereavement Time
• Flexible Spending Account
• Short and long term disability insurance, life and AD&D insurance
• Tuition Reimbursement - eligible after one full year of employment

401(k) Retirement Savings Plan - eligible to participate in after one full month of employment

Matching Contributions after 1000 hours of service, 21 years of age and six months of employment. You may begin your contribution on the first pay period of the calendar quarter after one full month of employment. Entry is quarterly.

Safe Harbor contributions. CTCU provides every eligible employee a contribution of 3% of compensation. In order to participate in the employer contributions under Safe Harbor, you must be 21 years of age, have 12 months of service and work at least 1,000 hours during that 12 months. Safe Harbor funds are 100% vested and employees who have met eligibility requirements are eligible to receive the Safe Harbor contribution by completing one hour of service. Safe Harbor entry is semi-annually.

Equal Opportunity Employer:

Community Trust Credit Union (CTCU) is an Equal Opportunity Employer. We fully comply with the requirements and spirit of the law regarding equal opportunity in all aspects of employment. CTCU ensures that there is no discrimination based on race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge), criminal or arrest history (unless job-related), crime victim status, or any other protected characteristic in recruitment, selection, training, promotion, termination, or any other terms and conditions of employment.

At CTCU, we are proud to foster an engaged and inclusive culture and remain committed to ensuring equal employment opportunities in all hiring and employment decisions. We are dedicated to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in our employment practices, services, programs, and activities. If you require reasonable accommodation to participate in the job application or interview process, please contact our Human Resources team at humanresources@ctcu.org.