Senior IT Systems and Automation Engineer

Role Overview

Moon is seeking a highly intelligent and self-directed Senior IT Systems & Automation Engineer who will serve as a key individual contributor across our business systems, applications, and infrastructure. This is a contract-to-hire opportunity (6 months initial contract), intended to evolve into a foundational long-term role at Moon.

About the role

Play a foundational role in shaping IT and automation strategies at a fast-scaling company while working directly with the founder and leadership team, influencing company-wide efficiency and innovation. In return you will be well-compensated for your expertise, with a path to long-term impact and you have the opportunity to be part of building a culture of self-service that empowers employees and reduces operational friction.

What you'll do

• Employee Lifecycle IT Support
• • Manage employee onboarding and offboarding, including devices, accounts, and application access.
  • Ensure all hardware, software, and credentials are provisioned/deprovisioned securely and efficiently.
  • Address IT helpdesk tickets and proactively resolve employee technology issues.
• Systems Administration
• • Serve as administrator and subject matter expert for business platforms (HRIS, CRM, domain management, network/systems, and growth/marketing tools).
  • Oversee identity, access, and domain management to ensure security and scalability.
• Workflow Automation & Optimization
• • Map business workflows across HR, sales, marketing, and operations.
  • Identify and implement automation opportunities that reduce manual overhead and encourage cross-departmental self-service.
  • Build and maintain integrations across SaaS applications and tools.
• Contractor & Partner Management
• • Coordinate with external IT service providers, contractors, and vendors.
  • Ensure outsourced work aligns with Moon’s standards for service quality, security, and efficiency.
• Infrastructure & Network Oversight
• • Support and maintain core IT infrastructure, including networks, servers, and business-critical systems.
  • Ensure reliability, uptime, and security of technology environments.
• Cross-Functional Partnership
• • Collaborate directly with leadership and department heads to understand business needs and design scalable, automated solutions.
  • Promote a culture of self-serve IT enablement across the organization.
• Innovation & Continuous Improvement
• • Stay current with evolving IT and automation tools.
  • Proactively propose and implement solutions that improve efficiency, reduce costs, and support business growth.

Qualifications

• Experience: 5+ years in IT systems engineering, business systems administration, or related roles. Startup or high-growth experience is a plus.
• Technical Breadth: Deep knowledge of IT systems, SaaS administration, and workflow automation.
• Administration of HRIS, CRM, domain, and marketing tools. 
• Network and systems management experience.
• Strong understanding of security best practices and access management.
• Familiarity with workflow automation tools (Zapier, Make, n8nWorkato, custom scripting).
• Type A personality: Extremely organized, detail-oriented, self-accountable and process-driven. Agile and quick to respond to urgent business needs.
• Willingness to be available 24/7 if necessary — including occasional rare situations where support is required at unusual hours.
• Collaboration: Excellent communicator who can translate technical solutions into business value.
• Adaptability: Ability to thrive in a fast-paced, evolving environment with minimal direction.