Dental Insurance and Treatment Coordinator

Overview

Robinson Family Dentistry is now hiring a Full Time Dental Front Desk Coordinator in Hahira, Georgia!

As a Full Time Dental Front Desk Coordinator, come join our community of collaborative, high-quality clinical, business and operations professionals.

This is an amazing part time opportunity for a dental front desk experienced candidate that is tech-savvy, exceptional at scheduling, calm and confident on the phone, organized, reliable, and self-directed this is a great practice for you!

Full Time Dental Front Desk Coordinator Schedule

Monday through Thursday 7:30am - 4:30pm

Friday 7:00am - 2:00pm

Occasional Saturdays

Lunch breaks 30-60 minutes

To learn more about this practice:  https://www.kitrobinsondmd.com/ 

Full Time Benefits

• Monthly Team Member Incentive Bonus Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Advantages

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program for all employees and their household

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Dental Front Desk Coordinator responsibilties
• Checking patients in and out
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma required
• Dental front office and treatment coordinating experience required
• Computer proficiency and ability to learn 
• Dental practice software experience, Denticon experience preferred
• Must have a proven track record of presenting treatment plans and gaining case acceptance by securing appointments and payment for services.
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor and able to resolve conflict
• Outstanding verbal and written communication skills
• Strong multi-tasking, attention to detail, and organizational skills
• Ability to collaborate with a team
• Energetic team player with a positive outlook on serving the needs of our patients and the business

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.