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Customer Service /Sales

Island Appliance Repair
Posted 7 days ago, valid for 20 days
Location

Half Hell, NC, US

Salary

$13 - $18 per hour

Contract type

Full Time

Health Insurance
Paid Time Off

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Sonic Summary

info
  • The company is seeking a Customer Service Representative with a minimum of one year of administrative experience.
  • The role involves handling service requests and customer complaints while providing exceptional customer service.
  • The position offers a salary that is competitive within the industry, with benefits including health insurance, paid time off, and a 401(k).
  • Ideal candidates should possess strong communication skills, be detail-oriented, and have a positive attitude.
  • This is an opportunity for self-motivated individuals who enjoy helping others and can manage various situations effectively.
Benefits:
  • Health insurance
  • Paid time off
  • 401(k)
  • Company parties
  • Dental insurance
As a Customer Service Representative, you are a key member of the team and represent our company on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed which may include cross-training in related positions
Job Requirements:
  • Minimum one year admin experience
  • Strong written and verbal communication skills  
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
Benefits: Health, Paid Time Off, Paid Holidays, 401k, No nights or weekends. 
We are actively interviewing for this position - Apply today and our hiring manager will follow up!



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