Connecticut Orthopaedics has been named the

#1 Physician Practice in Orthopaedics in Connecticut for two consecutive years.

Do you want to become part of the largest private Orthopaedic practice in New England? Connecticut Orthopaedics has been serving patients in the Greater New Haven and Fairfield County communities for 60 years and is searching for an enthusiastic Medical Administrative Assistant to join our exceptional care team.

Are you an experienced Medical Administrative Assistant or have significant administrative assistant experience and are looking to break into the medical field? We have a great opportunity to work for a busy orthopaedic practice and join our growing company! Apply to to become part of this dynamic team!

Job Summary:

The Medical Administrative Assistant serves as the administrative member of a Physician’s team. This position fields patient calls, schedules surgeries, and stays abreast of all administrative patient needs in a fast-paced organization.

Location & Schedule:

Milford, Orange, Hamden, Shelton and Wallingford
Monday - Friday, 8:15am-5:00pm

Essential Responsibilities:

Surgical Scheduling, including coordination with patient Insurance Authorizations
Managing the physician’s heavy call volume, largely patients requiring appointments, prescription renewal, worker’s compensation notes, FMLA paperwork, etc.
Coordination with physician and clinical MA
Coordination with various surgical sites
Working heavily on the computer in the EMR (required high level skill) to accurately document necessary patient information
Ensuring test results are received prior to surgery, responsible for reviewing tests and distributing appropriately to outside providers, facilities, etc.
Coordination on the clinical floor with front desk, Xray staff, physician
Preparing paperwork, x-rays, and other documents as needed for the physician to be available to take to surgeries
Handle attorney record requests or other correspondence
Locate and print all documents or orders in the fax que for the provider to sign off on and file and/or fax back to the appropriate location
Handle medical record requests from patients, attorneys and insurance companies
Process all incoming and outgoing mail for the provider and gather signatures when needed
Performs other duties as assigned by their supervisor

Skills and Abilities:

Demonstrate knowledge and compliance of all HIPAA regulations
Proficient computer skills, especially in EMR systems
Excellent written and verbal communications skills and outstanding phone etiquette
Ability to problem solve and work as a member of a team
Knowledge of medical terminology
Ability to adapt to changing situations

Experience/Educational requirements:

Experience in a Medical Administrative role - 2+ years, Orthopedic experience is a plus
Experience working in an EMR (electronic medical record)
Ability to work well on a team, take direction from multiple people, adapt to changing priorities quickly without issue
HS Diploma required
Working knowledge with Microsoft suite of products (Word, Excel, etc.)

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