EMS Administrative Assistant

Job DetailsJob Location: HAMILTON, TX 76531The EMS Administrative Assistant provides high-level administrative and operational support to EMS leadership and department staff. This position plays a critical role in supporting daily office operations, employee onboarding, billing quality assurance, employee health coordination, scheduling activities, and regulatory documentation processes. The ideal candidate is highly organized, detail-oriented, professional, and capable of handling sensitive information in a fast-paced healthcare environment. Essential Job Functions  Perform billing quality assurance reviews to ensure patient care reports and documentation are complete and accurate prior to billing submission  Assist with coordination of medication ordering, receiving, inventory tracking, and related documentation  Coordinate employee health processes including required screenings, immunization records, and compliance tracking  Assist with onboarding of new employees including paperwork completion, orientation coordination, and system access requests  Coordinate ordering and distribution of employee uniforms and related supplies  Manage and track non-clinical complaints and assist with complaint follow-up documentation  Review and manage employee timecards for accuracy and completeness prior to payroll processing  Answer department phone calls, route calls appropriately, and take detailed messages  Assist with collection and preparation of records related to subpoenas, legal requests, and documentation requests  Coordinate student clinical scheduling and maintain communication with educational institutions  Coordinate interviews for prospective employees including scheduling, applicant communication, and interview logistics  Maintain organized filing systems and administrative records  Assist leadership with special projects and other administrative duties as assigned QualificationsMinimum Qualifications  High school diploma or GED required  Must have previous EMS experience  Associate degree preferred  Previous administrative experience in healthcare, EMS, hospital, or public safety setting preferred  Strong organizational and multitasking skills  Proficient computer skills including Google programs  Excellent verbal and written communication skills  Ability to maintain confidentiality and handle sensitive information professionally  Ability to work independently and prioritize tasks effectively Knowledge, Skills, and Abilities  Knowledge of general office procedures and administrative practices  Ability to manage multiple priorities in a fast-paced environment  Strong attention to detail and accuracy  Ability to maintain professionalism when interacting with staff, patients, students, and the public  Familiarity with healthcare documentation and compliance processes preferred  Ability to work collaboratively with leadership and operational staff