Barrell One Collective

Server/Bartender

POSITION SUMMARY

At Barrel One Collective's Smuttynose's Outdoor Beer Garden, our Servers and Bartenders are at the heart of our guest experience-whether it's crafting the perfect pint. and providing warm, friendly service that keeps people coming back. This hybrid position allows for flexibility to perform either function depending on shift assignments and business needs.

Servers and Bartenders are expected to be energetic, professional, and committed to delivering high-quality service in a busy, beer-forward outdoor beer garden setting.

KEY RESPONSIBILITIES

Guest Service & Hospitality

Provide attentive, enthusiastic, and timely service to all guests
Greet customers warmly and be proactive in creating a welcoming environment
Answer menu and beer-related questions, make recommendations, and upsell appropriately
Accurately take and input food and drink orders using the POS system (Toast)
Deliver beverages promptly and ensure orders are correct
Address and resolve guest concerns with professionalism and empathy

Server/Bartending Duties

Mix, garnish, and serve alcoholic and non-alcoholic beverages
Check guest identification to ensure legal drinking age
Maintain bar cleanliness, setup, and inventory
Restock bar supplies and rotate stock as needed
Maintain accurate cash drawer and close out with minimal discrepancies
Manage section efficiently, taking orders and coordinating with kitchen staff
Set, reset, and clean outdoor space throughout shift
Run beer as needed
Support hosts and other servers to ensure smooth flow of service
Accurately process payments and maintain organized billing

Teamwork & Communication

Collaborate closely with staff for seamless service
Attend and participate in pre-shift meetings and ongoing staff trainings
Communicate issues, guest feedback, or unusual occurrences to management

PHYSICAL REQUIREMENTS

Ability to lift up to 30 lbs regularly and maneuver kegs up to 150 lbs with team support
Stand and walk for up to 8 hours per shift
Perform physical motions such as bending, stooping, balancing, and reaching
Work in varied conditions: outdoor patio service exceeding 90°F, walk-in coolers at 36°F

REQUIRED SKILLS & QUALIFICATIONS

Must be at least 21 years of age
TIPS certification (or ability to obtain upon hire)
Minimum of 1 year restaurant or hospitality experience preferred (but not required)
Ability to multitask efficiently in a fast-paced environment
Familiarity with beer styles, basic mixology, and food pairing concepts
Proficient with POS systems and basic math
Strong interpersonal and communication skills
Dependable, organized, and detail-oriented

WORK ENVIRONMENT

Must be available to work nights, weekends, and holidays
Shifts are outdoor only at this time
Team-based environment where flexibility and cooperation are key

Barrel One Collective is a dynamic craft beverage and hospitality company with deep roots in New England. As part of our team at Smuttynose in Hampton, NH, you'll be surrounded by people who care about great beer, genuine service, and fostering a warm, inclusive culture.

Learn more about this Employer on their Career Site