The Computer Network Architect is responsible for the design, implementation, operation, maintenance, and troubleshooting of secure enterprise network infrastructure supporting 66 ABG/SC and its customer community. The role provides advanced technical expertise for routing, switching, network security, Cisco ISE, and voice-enabled network environments while supporting high availability, performance, and compliance with DoD, Air Force, and DISA standards.

Design, manage, implement, and troubleshoot network solutions in accordance with Air Force enterprise standards supporting 66 ABG/SC and its customers under Core Services.
Assist with life-cycle planning for network environments and develop/review procedures for capacity planning, performance, reliability, and security.
Manage and maintain a converged Gigabit Ethernet network infrastructure.
Design, install, configure, and troubleshoot network infrastructure and provide customer support for network services, including Voice.
Perform daily operational tasks and upgrade projects involving remedy tickets, routers, switches, IP address management, network management tools, and integration of new networks into the existing architecture.
Provide engineering support for classified, unclassified, and other enclave networks.
Support network compliance with applicable DoD, Air Force, and DISA directives, publications, guidelines, STIGs, and Task Orders.
Participate in system maintenance, optimization, and performance activities.
Interface with vendors for warranty claims, hardware/software upgrades, and technology updates.
Diagnose data troubles, open and route trouble tickets, and coordinate Tier 3 support with third-party subject matter experts.
Research technical issues and develop solutions with strong attention to detail.
Support emergency operations as needed, including 24/7 operational needs within contract parameters.

DoD Secret clearance required.
B.S. degree in IT with a concentration in Networking or Computer Science plus a minimum of 10 years of senior Network Engineer experience; an additional 4 years of network experience may substitute for the degree.
CompTIA Security+ required and must meet the stated DoD 8570 recency/CEU requirements.
CCNA/CCNP certification preferred.
Experience administering and managing highly available network infrastructure supporting 7,500+ users.
Hands-on Cisco routers, switches, and ISE design, configuration, installation, and troubleshooting experience required.
Hands-on experience with OSPF, VRF, VRRP, QoS, VLAN, STP, 802.1X/Dot1x, IP access control lists, IPsec, and Virtual Chassis/Stacking.
Strong Layer 2 and Layer 3 troubleshooting skills in a VoIP environment.
Hands-on experience with DHCP, Orion NPM/NCM, Cisco ISE, and Wireshark.
Experience upgrading network infrastructure software and working with AAA servers, SNMPv3, Syslog, and network monitoring tools.
Ability to serve as final ticket escalation point for network operations incidents.
Knowledge of Windows/Linux operating systems is an added plus.
Knowledge of TACLANE, Voice platforms, and UPS is an added plus.
Knowledge of W2K16/W2K19/IIS is an added plus.
Strong understanding of fiber/CAT5E/CAT6 cabling.
Ability to create and maintain operational procedures and classified/unclassified network topology maps using Visio.
Strong analytical, organizational, project management, customer service, critical-thinking, written, and verbal communication skills.
Self-motivated and able to work effectively in a team environment; flexibility with hours required.
Ability to lift approximately 50+ lbs.

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short-Term & Long-Term Disability

American Operations Corporation is an Equal Opportunity Employer.

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