Program Manager (Veteran Services)

Program Manager

Location:Harrisburg PA

Type of Position: Full-time, Exempt

Reports To: Program Director

Requirements:

• Bachelor’s degree in social services or related field and minimum five (5) years of program management in the non-profit sector as well as demonstrated experience overseeing training and professional development programs 
• Familiar with veteran services and human services program delivery
• Must possess a valid driver’s license with an insured, reliable vehicle and acceptable driving record

Position Overview:

The Program Manager for the Homeless Veteran Reintegration Program (HVRP) shoulders a critical responsibility – overseeing the program's overall success in empowering veterans to overcome homelessness, achieve self-sufficiency and live fulfilling lives.

Duties are wide-ranging and require a blend of leadership, social service expertise and financial acumen. In addition, the HVRP Program Manager provides program oversight including staff leadership and performance management, fiscal administration, data collection and reporting, regulation compliance, veteran-related training, job placement and supportive services.

Essential Functions

• Provide direct supervision and oversight of the Homeless Veteran Reintegration Program (HVRP) to ensure program compliance
• Oversee essential HVRP funding grant requirements including but not limited to, eligible enrollments, ensuring adequate grant-required enrollments, and supervising appropriate financial assistance spending
• Provide direct supervision of HVRP staff, provide program guidance and performance management
• Participate in local outreach and collaborative efforts to reach goals with necessary partner entities
• Implement policy or accreditation standards to ensure organizational compliance
• Review annual training schedule for all HVRP staff per program requirements
• Provide leadership and management of program quality assurance strategies
• Review documentation needed for grant compliance
• Responsible for the timely completion of quarterly and year end reports to the Department of Labor
• Regularly monitor information systems and work with consultants to implement the necessary changes for program compliance and reporting

Competencies:

• Strong leadership, communication, and interpersonal skills. 
• Knowledge of veteran homelessness and available support services. 
• Experience managing staff and budgets. 
• Ability to work independently and as part of a team. 
• Commitment to the mission of serving veterans in need. 

Work Environment:

• This job operates in a professional office environment and requires travel within the community. 
• The role routinely uses standard office equipment such as computers, phones, and copiers. 

Physical Demands:

• The employee is regularly required to sit, stand, walk, use hands, and reach with hands and arms. 
• The role requires the ability to lift and/or move up to 20 pounds.