The Surgical Services Support Technician may perform assigned tasks which directly contribute to the care of patients and other patient related services as directed and under the supervision of a Registered Professional Nurse or Clinician. Provide support to the staff to facilitate the case flow within Surgical Services.
Responsibilities:
- Establish appropriate and effective communication strategies.
- Suggest and support change within the department/organization
- .Perform patient care skills working with preceptor (RN) in a safe manner according to policy and procedure.
- Constructively receive feedback and direction.
- Identify and communicate learning needs to their preceptor.
- Demonstrate awareness of the impact of his/her behavior on the efficient functioning of the department/organization.
- Seek out appropriate nursing, physician or other health care team intervention.
- Take action to improve knowledge, skill and performance based on feedback or on self-identified developmental needs.
- Maintain an environment conducive to patient safety and recovery including but not limited to: completing safety checks, keeping the department and OR rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.
- Assist with patient positioning under the supervision of an RN.
- Assist with transporting specimens to the lab.
- Assist with opening supplies and equipment to establish a sterile field.
- Assist with care, cleaning, and maintenance of all specialty equipment, including, but not limited to, lasers, video towers, microscopes, positioning supplies.
- Assist nurses with the set-up and ordering of instrument trays. Check daily with SPD for broken instruments, and incomplete trays.
- Effectively communicate with anesthesia and operating room staff to assure daily operating room assignments are prioritized at the start of each shift. Remains accessible in operating rooms at all times.
- Assist to move patients on and off bed in the OR suite.
- Perform assigned work in a timely and productive manner.
- Strictly adhere to all policies and practices relative to patient care and hospital related information.
- Comply with safety policies and procedures including standard precautions.
- Ensure equipment malfunctions are reported to the appropriate department.
- Identify need and/or provide patient/family education.
- High school diploma or equivalent with 1 year of experience, preferably within a customer service or healthcare role. -OR-Enrollment in any healthcare training program that requires clinical rotations with at least 1 clinical rotation completed.
- Microcomputer experience preferred.
- Ability to effectively communicate both orally and in writing.
Licensure, Certifications, and Clearances:
 - CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
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