Medical Assistant (MA) - Diabetes LifeCare Center

Work where every moment matters. 

Every day, more than 40,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.
Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.
 

Job Summary:

Provides basic clinical and clerical support in the delivery of patient care within the Medical Assistant scope of education. The Medical Assistant experiences continued training of all aspects of the Medical Assistant role.

Job Responsibilities:

Provides direct patient care under direction of provider and nurses, including but not limited to:
•    Vitals
•    Allergy & medication reconciliation
•    Screenings 
•    Patient history     •    Health maintenance 
•    Advance directives
•    Virtual health 
•    Language iTi

Provides indirect patient care related to the Medical Assistant scope of education, including but not limited to:
•    Scheduling
•    Work queues / Worklists
•    Check in/check out
•    Referrals 
•    In-basket     •    Scanning
•    Chart prep 
•    Non-clinical patient result callbacks
•    Prior authorizations 
•    Transportation facilitation

Conducts point of care testing including quality control & documentation including but not limited to:

•    Hemoglobin A1C
•    Hemoglobin POCT    

Performs administrative duties and covers front desk based on business needs.

Performs other related duties as required. 

•    Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic Certification OR relative experience as outlined below. 
•    In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered. 
•    Relevant experience or MA externship in a busy medical office. EPIC EMR experience, preferred.
•    Certified BLS to be obtained through employment provided RQI training. To be completed 3 months (90) days of hire or job transfer.
•    All required credentials to be maintained throughout employment.

•Must be capable and willing to cover administrative front office staff depending on the department’s needs: scheduling appointments, answering telephones, signing in and discharging patients, copying and faxing
•Knowledge of computer systems: Microsoft Office, IDX, Allscripts a plus.
•    This position is located within a busy outpatient ambulatory care clinic setting. Must be able to multitask, possess outstanding communication and follow up skills  

We take great care of careers.
 
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.