Senior Project Program Manager, Dental and Vision

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Join the Dental, Vision, and Voluntary Healthcare Benefits team as a Senior Project Program Manager for oversight of product, program, and project management.

Leads the work and deliverables of multiple, complex projects or programs, through to implementation, that impact multiple processes, systems, functions, and products. Length of project may run multiple years in duration.

·         Develops and implements strategic business plan to achieve business goals.

·         Proactively leads a program and/or most complex projects by setting strategic direction.

·         Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organization.

·         Collaborates and partners with other functional managers, other business areas across/within segments or other business areas to ensure all workflow processes and interdependencies are identified and addressed.

·         Consults with constituents (these may be internal and/or external) to scope/define project. Influences change to improve performance results, organization effectiveness and/or systems/quality/services.

·         Obtains financial support for most complex projects or supports this work as it relates to program management.

·         Collaboratively works across multiple functions and /or segments to obtain agreement from all impacted parties (e.g., up, and downstream effects often impact multiple functions and/or segments.

·         Responsible for development and implementation of new ideas that supports work/team.

·         Cross function/segment group facilitation/presentation. Leads all project and/or program management work including monitoring and tracking of progress and status update communications.

·         Responsible for resource utilization within and across work teams. Responsible for the financial implications of projects and/or program budgets. Assists others to identify solutions to issues that negatively impact program and/or project plan.

Required Qualifications

• 7+ years of project management experience leading medium‑ to large‑scale process improvement initiatives from concept through implementation.·        
• Proven experience managing projects in highly regulated industries in insurance and healthcare.·     
• Strong knowledge of Lean, Six Sigma, Kaizen, or continuous improvement methodologies (Green Belt or Black Belt preferred).
• Expertise in process documentation, root cause analysis (RCA), and designing controls within regulatory frameworks.
• Solid understanding of risk assessment, control testing techniques, and remediation management.
• Strong leadership presence with the ability to drive accountability in cross-functional teams.

Preferred Qualifications

• Experience working with compliance, audit, legal, risk management, and regulatory bodies.
• Ability to assess compliance gaps and design remediation plans that satisfy internal and external oversight
• Excellent analytical and problem‑solving skills with a mindset toward root cause elimination rather than quick fixes.

Education

Bachelor's degree preferred/specialized training/relevant professional qualification.

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.