Staffing Coordinator and Scheduler; GI

The Staffing Scheduler and Coordinator is ultimately responsible for making sure provider clinic schedules are filled across the division at all sites, including the satellites. This involves checking schedules daily and at least 48 hours in advance of appointments with the purpose of filling any unused capacity, last minute cancellations, and added or converted appointments. This position implements scheduling policies, templates, and decisions; improves patient access; and promotes efficient use of clinical capacity. The role supports access, utilization, and performance metrics and identifies opportunities for improvement and sustainable growth. Success in this role relies on the division leadership’s support and collaboration with division team members. Appointments should be scheduled appropriately, ethically, and equitably without preferential treatment. In addition, the position performs varied secretarial and clerical duties within established guidelines in support of the division’s clinic schedules.