POSITION SUMMARY:
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The Patient Representative will welcome and assist patients, visitors, and staff at the entrance of the facility. This role plays a vital part in creating a positive first impression, ensuring safety protocols are followed, and assisting with wayfinding and basic inquiries.
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EDUCATION & QUALIFICATIONS:
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- High school diploma or equivalent, required
- At least 21 years of age or older, required
- Valid driver's license, required
- Clean driving record, required
- Ability to maintain strict confidentiality and handle sensitive information with discretion
- Professional appearance
- Outgoing and pleasant personality
- Excellent communication skills
- Ability to deal with stressful and complicated situations with poise and precise decision-making skills
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PHYSICAL REQUIREMENTS:
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- Ability to assist with lifting amounts of weight more than 100+lbs
- Ability to sit, stand, walk, bend, stoop, twist for extended periods, up to 8 hours per day
- Constant lifting, carrying, pushing, pulling or reaching, both overhead and at or below shoulder level
- Constant communication (including speaking and hearing) both face to face and over the phone
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WORK SCHEDULE:
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Monday - Friday, 8:00AM - 5:00PM, with flexible hours for training purposes.
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