Manager, Facilities Operations

Overview of Position
 

The Manager, Facilities Operations is responsible for overseeing the maintenance, repair, and cleanliness of the facility as well as overall strategy of the functions. This role also involves managing a team of maintenance and sanitation staff, ensuring compliance with safety and health regulations, and implementing programs to maintain the facility in optimal condition. The manager will also be responsible for coordinating with other departments and external partners to address facility needs and ensure a safe, clean, and functional work environment.

Job Responsibilities

• Manage, motivate and lead a team of maintenance and sanitation staff, including scheduling, assigning tasks and managing employee performance, attendance, payroll, goals, administrative duties, etc. Coach and take progressive disciplinary actions when necessary.

• Foster a positive work environment by motivating team members, resolving conflicts, and promoting teamwork and problem solving.

• Develop and implement a comprehensive preventative maintenance program for all facility systems, including HVAC, plumbing, electrical, and structural components.

• Oversee and perform routine inspections, preventive maintenance, and repairs to ensure all equipment and facilities are operating safely, efficiently and with minimal downtime.

• Ensure all maintenance and sanitation activities comply with local, state, and federal regulations, including OSHA standards

• Establish master sanitation schedule and ensure processes, documentation and behaviors support SQF certification.

• Ensure compliance with health and safety regulations, including proper handling and disposal of waste.

• Conduct regular inspections to ensure adherence to cleanliness and sanitation standards.

• Communicate effectively with staff and management regarding facility conditions, maintenance schedules, and sanitation practices.

• Coordinate and lead projects for the department including working with external partners to obtain quotes or statements of work, internally with operations, IT, procurement, legal, finance and management for approval

• Prepare and present reports on facility maintenance, sanitation performance, and any issues or improvements.

• Align and deploy lean manufacturing site strategies and initiatives that align with functional supply chain continuous improvement activities

• Collaborate with other departments to address facility needs and resolve issues promptly.

• Develop and manage the maintenance and sanitation budget, including forecasting expenses and managing cost controls.

• Manage maintenance schedules and track work orders to ensure timely completion of tasks.

• Perform other duties as assigned.
   

Scope

The Manager, Facilities Operations will be responsible for the maintenance and sanitation of the Distribution Center totaling 400K sq ft. This role manages the maintenance, facilities and sanitation staff consisting of multiple supervisors, leads and technicians, up to 10 indirect reports and up to 30 vendors and contractors with $01M to $2M budgetary responsibility across a 5 day, 8-hour, single shift fulfillment operating environment.

Knowledge, Education, Skills & Abilities

• Education: Bachelor’s degree in Facilities Management, Industrial Engineering, Lean Certifications or exposure or a related field are preferred; equivalent work experience may be considered.

• Experience: Minimum of 5 years of experience in facilities management or maintenance, with at least 2 years in a managerial role.

• Skills:​
  o    Strong leadership, communication and team management skills.
  o    Excellent organizational and problem-solving abilities.
  o    Proficiency in facility management software and Microsoft Office Suite.
  o    In-depth knowledge of maintenance processes, sanitation practices, and regulatory requirements.
  o    Ability to manage multiple priorities and work effectively under pressure.
  o    Detail oriented and project management experience.
  o    Must be MHE and PIT operator certified, Trainer preferred.

• Certifications: Relevant certifications, such as OSHA and Lean Manufacturing are preferred.

• Physical Requirements:
  o   Ability to lift up to 50 pounds and perform physical tasks such as climbing ladders, bending, and standing for extended periods.
  o    Capability to work in various environmental conditions, including exposure to noise, dust, and varying temperatures.

• Work Hours: Typically, 40 hours per week, with potential for overtime and on-call duties as needed

The salary range for this position is:

Medifast (NYSE: MED) is the health and wellness company known for its science-backed, coach-guided lifestyle system. Designed to help address the challenges of metabolic dysfunction, the company’s holistic approach integrates personalized plans, scientifically developed products and a framework for habit creation — all supported by a dedicated network of independent coaches. Driven to improve metabolic health through advanced science and comprehensive behavioral support, Medifast has introduced Metabolic Synchronization™, a breakthrough science that reverses metabolic dysfunction through a targeted reset of the body’s metabolism. Research shows the company’s comprehensive system activates strong and targeted fat burn to enhance metabolic health and body composition by reducing visceral fat, preserving lean mass and protecting muscle. Backed by more than 40 years of clinical heritage, Medifast continues to advance its mission of Lifelong Transformation, Making Healthy Lifestyle Second Nature®. For more information, visit MedifastInc.com and follow Medifast on X and LinkedIn.