Safety and Security Representative

Safety and Security Representative

Location: Hays, KS

Thurs. & Fri. 9am-9pm / Sat. 6am-6pm

At KVC, safety is not just about supervision — it is about creating calm in moments of crisis, building trust through consistency, and helping children, youth, and adults feel supported during some of the hardest moments of their lives.

If you are someone who stays composed under pressure, leads with empathy, and believes every interaction matters, this role gives you the opportunity to make a direct impact every single day.

Our team members consistently describe KVC as a workplace where they feel supported, valued, and connected to meaningful work. We are proud to share our Indeed Work Wellbeing Score of 83, reflecting a culture built on teamwork, communication, and purpose.

Position Summary

The Safety and Security Representative provides critical support to direct care teams by helping maintain a safe, structured, and therapeutic environment for patients receiving behavioral health services. This role works directly with youth and adults, assisting with supervision, engagement, crisis response, and daily operations while modeling positive behavior and effective problem-solving skills.

Safety and Security Representatives help ensure each patient is treated with dignity, compassion, and respect while supporting individualized treatment goals developed by interdisciplinary care teams.

Why This Role Matters

Every shift creates opportunities to:

• Help de-escalate challenging situations

• Support individuals experiencing behavioral health crises

• Build positive relationships with patients

• Create a safe and therapeutic environment

• Serve as a steady, calming presence during difficult moments

• Work alongside professionals dedicated to trauma-informed care

This is not a traditional security position. This is a people-centered role focused on safety, engagement, support, and compassionate care.

Essential Responsibilities

• Supervise unit activity and patient movement

• Maintain a safe, clean, and orderly environment

• Support youth and adults with daily needs and therapeutic engagement

• Assist with patient supervision and structured activities

• Follow individualized treatment plans developed by clinical teams

• Provide crisis intervention and initiate emergency response procedures when necessary

• Accurately complete required documentation and reports within established deadlines

• Document patient behaviors, interactions, and relevant observations

• Utilize organizational systems including HRIS and electronic documentation platforms

• Transport patients to appointments, visits, and activities as needed

• Assist with meal preparation and laundry duties when directed

• Attend required staff meetings, trainings, and annual in-service education

Minimum Qualifications

Education

• High school diploma or GED from an accredited institution

Licensure

• Valid driver’s license

• Current auto insurance

Experience

• At least one year of related experience and/or training

• Intermediate computer proficiency including:

  • Microsoft Word

  • Microsoft Excel

  • Outlook email

  • Typing and keyboarding skills

Preferred Experience

• Experience in behavioral health or related human services settings

• Experience using trauma-informed and person-centered approaches

• Experience supporting individuals experiencing behavioral health crises

What We Look For

Successful team members are:

• Calm and professional under pressure

• Compassionate and relationship-focused

• Strong communicators

• Reliable and accountable

• Team-oriented

• Solutions-focused

• Comfortable working in active, fast-paced environments

KVC team members are expected to model our organizational values:
Respect, Accountability, Integrity, Open Honest Communication, Teamwork, and Continuous Improvement.

Physical Requirements

This role requires the ability to:

• Stand, walk, and move throughout the shift

• Frequently bend, stoop, kneel, crouch, and reach

• Occasionally climb or balance

• Lift and move:

  • Up to 10 pounds regularly

  • Up to 25 pounds frequently

  • Up to 75 pounds occasionally

• Maintain visual awareness including close, distance, and peripheral vision

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Work Environment

• Moderate noise level

• Occasional exposure to outdoor weather conditions

• Active behavioral health treatment environment focused on patient safety and therapeutic support

Join a Team That Leads With Compassion

At KVC, you are not just filling a position — you are becoming part of a mission-driven organization committed to strengthening individuals, families, and communities through compassionate behavioral healthcare.

If you are ready to do meaningful work alongside people who care deeply about making a difference, we encourage you to apply today.