Dental Treatment Coordinator - Cosmetic Dentistry of Hayward

Treatment Coordinator

About Us

At Cosmetic Dentistry of Hayward, we believe dental care works best when patients feel informed, comfortable, and supported throughout their journey. Our 2-doctor, 5-operatory practice is highly team-oriented, collaborative, and fast-paced. We are passionate about delivering exceptional clinical care and clear, patient-first communication.

We are hiring immediately for a dynamic Treatment Coordinator to join our growing team and act as the vital bridge between our clinical expertise and our patients' peace of mind.

Position Overview

• Position Title: Treatment Coordinator

• Employment Category: Full-Time

• Schedule: Monday – Friday

• Compensation: $22.00 – $30.00 / hour (Based on experience)

• Pay Type: Hourly

• Benefits: Competitive benefits package including health insurance, dental coverage, paid time off (PTO), and holiday pay.

Why You'll Love This Role

• Be the Bridge: Guide patients through complex treatment paths with clarity, helping them leave with confidence instead of confusion.

• Make a Measurable Impact: Help patients understand their financial options and secure third-party financing so they can achieve the healthy smiles they deserve.

• Thrive in a Positive Culture: Work alongside a supportive, structured, and friendly team that prioritizes both clinical precision and a warm workplace environment.

Job Responsibilities

• Treatment Presentation: Present and clearly explain comprehensive dental treatment plans (including implants, bone grafts, bridges, and crowns) with empathy and expertise.

• Financial Coordination: Assist patients in navigating insurance coverage, coordinate third-party financing options (e.g., CareCredit), and structure manageable payment plans.

• Insurance Verification: Actively verify dental insurance benefits and confidently break down breakdowns of coverage to patients.

• Scheduling Optimization: Coordinate and schedule advanced dental procedures to maintain smooth patient flow and meet daily practice production goals.

• Team Collaboration: Partner closely with our 2 doctors and the clinical team to ensure seamless handoffs, preparation, and patient follow-up care.

Qualifications

Required:

• Experience: 1+ years of experience working as a Treatment Coordinator or Financial Coordinator in a dental office.

• Insurance Competency: Proven experience with insurance verification and a strong comfort level explaining complex policy limits to patients.

• Clinical Literacy: Solid familiarity with advanced and cosmetic dental cases (implants, crowns, bridge work, and oral surgery).

• Interpersonal Skills: Exceptional communication skills with a knack for building trust, calm reassurance, and long-term patient relationships.

• Organization: Highly detail-oriented and skilled at managing busy schedules without feeling rushed.

Preferred:

• Proficiency with modern dental office management software (e.g., Dentrix, Open Dental, or Eaglesoft).

How to Apply

If you are a motivated dental professional ready to take your career to the next level with a patient-focused team that truly cares, we want to hear from you! Apply today for immediate consideration.