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Professional Customer Analyst

O'Reilly Auto Parts
Posted 15 days ago, valid for 9 days
Location

Headquarters, KY 40311, US

Salary

$26.04 - $31.25 per hour

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Contract type

Full Time

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Sonic Summary

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  • The position involves working closely with a Senior Professional Customer Analyst and a Professional Customer Pricing Manager to support pricing strategies and profitability evaluations.
  • Candidates must have a high school diploma or equivalent and possess excellent communication, data analysis, and mathematical skills, with experience in a team environment.
  • Responsibilities include maintaining customer pricing, evaluating special pricing, and communicating project results to management, with a focus on maximizing gross profit.
  • The role offers competitive wages, paid time off, and benefits including a 401k plan and medical insurance, with opportunities for career growth.
  • Candidates are preferred to have experience in the automotive aftermarket and advanced skills in Excel and SQL, with a commitment to ongoing training.

Work with assigned Senior Professional Customer Analyst and the Professional Customer Pricing Manager in support of their responsibilities. Gather competitive discount/pricing examples, evaluate and present findings to establish recommendations on setting professional customer specific pricing, and evaluate strategies to maximize gross profit. Set up, maintain, and evaluate any special pricing, including flexes, deals, & exceptions. Research opportunities to maximize company profitability.

ESSENTIAL JOB FUNCTIONS

Compare Pricing and opportunities to improve company gross profit.

Apply flexes/deals to professional accounts based off of competitive justification.

Load, maintain and review customer level pricing in pricing systems.

Communicate results and recommendations of price related projects to applicable field or corporate office management.

Assign pricing structures via customer type or segment, to accounts through new store loads.

Load, maintain, and review professional pricing through market specific or national price shops.

Evaluate and maintain Strategic Pricing initiatives, including pricing for national/regional account groups.

Field management reporting – develop, execute, present for review, and distribute reports on pricing segmentations and other areas concerning professional price.

Interchange and complete electronically submitted Competitive Price Comparisons.

Update TeamNet tools for field including shop information, item rank reporting, etc.

Review bulk order requests for profitability and provide insight to department/field teams.

Maintain updates to product interchange reports.

Review, modify and respond to the field regarding account type changes submitted electronically.

Maintain Pro Pricing e-mail box as pertains to all professional pricing requests.

Load pricing to new accounts.

Other duties as assigned.

SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES

Required:

Excellent communication and interpersonal skills.

Experience with research and data analysis.

Solid mathematical skills.

Ability to manage workload and meet frequent deadlines.

Must work well in a team environment.

High school diploma or equivalent.

Overnight travel may be required for training.

Desired: 

Extensive knowledge of automotive aftermarket and competitors

Advanced skill set using Excel & SQL to perform queries and build comparisons.

Experience with Microsoft Office programs including Excel, Access, PowerPoint, and Word.

General automotive parts knowledge and aftermarket experience.

Committed to any additional training as necessary.

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. 

Total Compensation Package:

  • Competitive Wages & Paid Time Off

  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One

  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

  • Team Member Health/Wellbeing Programs

  • Tuition Educational Assistance Programs

  • Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.




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