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59623, Helena, MT
IT process manager
IT Process Manager - Operations

IT Process Manager - Operations

St. Peter's Health Regional Medical Center

Posted 7 days ago, valid for 18 days

Helena, MT 59623, US

Competitive

Full Time

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Sonic Summary

The IT Process Manager position offers flexible work options, including on-site, hybrid, and remote locations.
This role focuses on leading and optimizing IT Service Management (ITSM) operations and managing the lifecycle of technology assets.
Key responsibilities include governance of incident, problem, change, and knowledge management processes, as well as overseeing IT asset management and vendor relationships.
The ideal candidate should have a strong understanding of ITIL best practices and a track record of improving service delivery and operational performance.
Candidates are expected to have several years of experience in IT management, with a competitive salary offered based on qualifications.

Position Location: On-Site, Hybrid, and/or Remote locations will be considered.

The IT Process Manager is responsible for leading and optimizing IT Service Management (ITSM) operations and the end-to-end lifecycle of the organization's technology assets. This role drives operational excellence through effective governance of incident, problem, change, and knowledge management processes while overseeing IT asset management, procurement, vendor relationships, and financial planning. The ideal candidate is a collaborative leader with a strong understanding of ITIL best practices and a proven ability to improve service delivery, operational performance, and business outcomes.

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By applying, a St. Peter's Health Regional Medical Center account will be created for you. St. Peter's Health Regional Medical Center's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.