The Staff Pad has partnered with a leading healthcare organization in Helena, MT, seeking a Key Account Representative to join their growing Outreach Business Office team. This department is dedicated to building partnerships, improving service delivery, and expanding access to Laboratory and Diagnostic Imaging services. The ideal candidate will provide exceptional customer service while managing relationships with physician offices, laboratories, patients, and key stakeholders. This role focuses on client satisfaction, business growth, and promoting the organization’s mission and values across the community. The Key Account Representative will be responsible for maintaining strong client relationships, identifying new business opportunities, and ensuring a seamless service experience. This individual will collaborate with internal teams to address client needs, resolve issues, and promote best practices in healthcare outreach. Success in this role requires a proactive mindset, strong communication skills, and the ability to manage multiple priorities in a dynamic environment. Key Qualifications: Customer service and/or sales experience required; healthcare or laboratory experience preferred Proficiency with EPIC and strong computer literacy Associate’s or Bachelor’s degree preferred (high school diploma or GED required) Valid driver’s license and ability to travel up to 50% Excellent relationship-building, communication, and problem-solving skills
Back to searchKey Account Representative - Outreach Business Office
The Staff Pad
Posted 5 days ago, valid for 14 days
Helena, MT 59604, US
$48,000 - $57,600 per year
Full Time
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Sonic Summary
- The Key Account Representative position is a full-time role located in Helena, Montana, with a focus on the Outreach Business Office of a leading healthcare organization.
- Candidates should have customer service and/or sales experience, preferably in healthcare or laboratory settings, along with proficiency in EPIC and strong computer skills.
- An Associate's or Bachelor's degree is preferred, but a high school diploma or GED is required, along with a valid driver's license and the ability to travel up to 50%.
- The role emphasizes exceptional customer service, relationship management, and the identification of new business opportunities to enhance client satisfaction and business growth.
- The salary for this position is competitive and commensurate with experience, which should ideally include several years in a similar role.
Key Account Representative – Outreach Business Office (Full Time, Days)
Location: Helena, Montana
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