Optical Boutique Manager / Sales Manager

We are seeking an experienced, motivated, and personable Manager/Sales Professional to join our new full-scope medical eye-care boutique specializing in high-end luxury eyewear, prescription glasses, sunglasses, and children’s eyewear.

Our practice will provide a complete range of eye-care services, including opticianry, optometry, and ophthalmology, in a sophisticated and welcoming boutique environment.

We are looking for someone who understands that exceptional customer service is the heart of our business. The ideal candidate is warm, professional, dependable, organized, and genuinely enjoys working with people.

Our ideal candidate:

Has prior experience in optical, optometry, ophthalmology, retail, sales, or management

Provides exceptional customer service and knows how to make every patient feel welcome

Has a positive attitude and a genuine smile

Is punctual, reliable, and takes pride in their work

Is confident, professional, and comfortable interacting with a wide variety of customers

Has strong sales and communication skills

Is organized and able to manage multiple responsibilities at once

Works well independently as well as with a team

Is detail-oriented and able to follow through from the initial customer interaction through completion of the order

Responsibilities

The Manager/Sales Professional will be responsible for a variety of daily operations, including:

Providing an exceptional, personalized experience for every patient and customer

Assisting customers with the selection of luxury frames, prescription eyewear, sunglasses, and children’s eyewear

Building relationships with patients and developing repeat clientele

Meeting and exceeding sales goals

Verifying insurance eligibility and benefits

Processing and coordinating insurance orders

Ordering frames and insurance materials

Coordinating with lens laboratories and placing lens orders

Following up on orders, repairs, and customer requests

Maintaining accurate records and inventory

Assisting with scheduling and coordinating patient flow

Working closely with opticians, optometrists, ophthalmologists, and other staff

Maintaining a clean, organized, and sophisticated boutique environment

Handling customer questions, concerns, and service issues professionally

Helping develop and maintain the boutique's luxury brand and customer experience

Customer Service Is Our #1 Priority

We believe that people remember how you made them feel.

A warm personality, a genuine smile, professionalism, and a commitment to exceptional service are essential for this position.

Qualifications

Previous experience in optical, medical office, luxury retail, sales, or management preferred

Optical experience strongly preferred

Experience with insurance eligibility and optical insurance billing is a plus

Strong communication and interpersonal skills

Excellent organizational and follow-through skills

Ability to multitask in a fast-paced environment

Professional appearance and demeanor

Reliable transportation and punctual attendance

This is an eyecare center that is being built at the moment with a grand opening date of November 1st 
candidate will start 2 weeks prior to grand opening assisting with store set up and preparation

Please send resumes for more information