Description

The Expo/Food Runner plays a crucial role in ensuring the efficient flow of food from the kitchen to the dining area. This position requires a keen eye for detail, excellent communication skills, and the ability to work in a fast-paced environment. They collaborate with the kitchen staff, servers, and management to ensure timely and accurate delivery to orders of guests. Because the Expo/Food Runners interact directly with guests, it is important that they be friendly, upbeat, and able to communicate effectively.

Key duties and Responsibilities:

Work in a fast-paced, noisy environment
Assist with beverage preparation
Communicate effectively, respectfully, and professionally with coworkers, management, and guests
Ensure dishes meet presentation, accuracy and food quality standards before leaving the kitchen and delivering to guests
Address discrepancies promptly with the appropriate staff member
Garnish plates according to company standards and guidelines
Deliver food orders to tables promptly, connecting with guests to ensure satisfaction
Package to-go orders according to company standards and guidelines
Respond appropriately to guest requests and concerns, communicating them to servers or management as deemed appropriate
Prepare, stock and maintain sufficient levels of food and packaging products for smooth service
Maintain cleanliness and sanitation in work areas during and after service
Follow verbal and written instructions from the management team
Performs opening and closing duties, as needed, assisting with cleaning, stocking, etc
Assist in additional tasks and deep cleaning projects as directed by management

Requirements

Excellent communication and teamwork skills are essential
Ability to work in a physically demanding environment and lift up to 40 lbs several times a day
Ability to be standing for long periods of time
Previous experience in a high volume restaurant setting is preferred
Flexibility to work in varying conditions
Weekend and holiday availability is required
At least 16 years of age
Authorized to work in the US
Bilingual proficiency is preferred
Kitchen staff are strongly encouraged to apply

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