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Our Accolades.
Four Seasons is proud to have been named one of Modern Healthcare’s Best Places to Work, and to have been Living Wage Certified in Western North Carolina. Our approach to providing not only excellent care to our patients and families, but also providing the same heartfelt care and commitment to our employees, leads us to be recognized as not only a leader in hospice and palliative care, but also a beacon of excellence as an employer in Western North Carolina.
Our Benefits.
Four Seasons offers an excellent benefits package for both full time and part time eligible employees, which may include:
- Competitive Salaries, Reviewed Annually
- Annual Operational Performance Bonus Opportunities
- $0 Employee Premiums on Medical Insurance
- Annual $600 Well-Care Benefit Towards Self-Care, Childcare, Pet Care, or Elder Care
- Medical & Dental Insurance Benefits First of the Month after Hire
- 403B Retirement Plan with Employer Match
- Generous Paid Time Off Package- 20-29 Days of PTO Per Year
- Up to 6 Paid Holidays
- Employer Paid STD, LTD, & Life Insurance
- Employer Paid Teletherapy & Telemedicine Coverage
- Health & Dependent Care Flexible Spending Accounts
- A Robust Employee Wellness Program
- Up to $3k in Tuition Reimbursement Each Year
Reports To: Home Store Retail Director / General Manager
Status: Non-Exempt (Hourly)
FT, PT, PRN: Full-time
Shift: Monday - Friday 8AM - 4:30PM, with one Saturday a month
Location: Hospice Home Store- Henderson County, Warehouse, Buncombe County, Transylvania County
Position Summary:
Responsible for the safe and efficient delivery and pickup of all donations and the operation of Home Store trucks. Load and unload donations from residences and businesses to truck and vice versa. Deliver items sold at the retail store or warehouse to the customer and pick up donated items as required. He/she also assists with transfer and movement of merchandise between locations and placement of furniture within the stores or warehouse. He/she also assists with Warehouse sale preparation and sale events as well as maintaining proper inventory levels. Serves as a Four Seasons ambassador throughout the service areas.
Essential Duties & Responsibilities:
· Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies
- Represent the values of Four Seasons in the community as an ambassador when picking up donated items and delivering sold items by:
- Respecting the customer/donor and providing excellent, courteous, and gracious customer service
- Act in a positive and professional manner when providing service to the community as an employee of Four Seasons utilizing the Four Seasons values
- Handle donated and delivered items with respect, care, and safety
- Pack or wrap donations to protect them from damage during transportation, storage and/or shipping
- Adhere to company moving policies and procedures to pack, unpack, load and unload all goods
- Provide tax receipts for donated items
- Respect donor’s property and wishes
- Maintain confidentiality and adhere to the Four Seasons commitment to co-workers
- Assist with parking lot and Foundation events as well as Home Store projects as needed
- Respect the property of Four Seasons by:
- Driving with care, courtesy, and respect for other drivers, pedestrians, and animals on the road
- Obeying all traffic laws and regulations
- Operating trucks in a way that is safe for cargo, other vehicles, and pedestrians
- Reporting any mechanical concerns to the Retail Director and Logistics Manager
- Certify by signature the completion of the daily driver’s vehicle inspection report
- Must have and maintain an acceptable driving record which consists of:
- No more than three (3) moving violations or more than one chargeable accident during the previous thirty-six (36) months
- No major convictions such as driving under the influence of alcohol or drugs, reckless driving, etc. within the past seven (7) years
- No drivers’ license suspensions or revocations within the past seven (7) years
- Responsible for notifying manager of any traffic violations, tickets and/or warnings tickets
Knowledge, Skills & Abilities:
- Knowledge of proper body mechanics
- Excellent organization skills
- Excellent customer service skills
- Excellent written and oral communication skills
- Excellent interpersonal skills
- Ability to work flexible hours, if needed
- Ability to participate as a team player
- Availability and potential to work in multiple retail locations
Minimum Qualifications:
Experience:
- Some driving and loading of delivery and/or large vehicles (Due to liability insurance requirements, must be 21 years old to operate a delivery and/or large vehicle)
Licensures & Certifications: (if applicable)
- Valid driver’s license and proof of automobile insurance
Summary of Physical Requirements:
- Walking, standing, sitting, crawling
- Bending, reaching, flexion/extension of arms, wrist, and feet
- Hand dexterity including pushing/pulling
- Lifting or carrying/pushing/pulling of 100 lbs.
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