Office Assistant Orthopedics and Sports Medicine

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Day Mon-Fri 8am-5pm

Location: 1 Health Park, Hendersonville, NC

The community you’ll be caring for: AdventHealth Hendersonville

• Convenient access, with locations across Western North Carolina
• Beautiful mountain scenery
• Plentiful opportunities for outdoor adventurers, including hiking, zip lining and white-water rafting
• Historic towns and cities full of specialty shops, art galleries and unique restaurants
• Fresh produce available at farmers’ markets and U-picks
• Special events to enjoy in every season

The role you’ll contribute

Responsible for providing quality customer service to patients by offering administrative and front office support. This position schedules clinical patient appointments, verifies insurance coverage, and obtains authorizations. Additionally, this role processes referrals and coordinates documentation for coding and billing. In addition, this position performs various administrative tasks simultaneously. Responsibilities for this role include ensuring efficient patient flow and accurate record-keeping. This role contributes to the overall efficiency of the physician offices.

The value you’ll bring to the team

• Facilitates medical record requests accurately and timely.
• Assists with daily closing procedures.
• Greets and directs patients in a friendly, welcoming, and timely manner.
• Demonstrates knowledge of department policies and procedures to assist patients appropriately.
• Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call.

The expertise and experiences you’ll need to succeed

• High School Grad or Equivalent Required