Site Coordinator - Dental

Blue Ridge Health is currently seeking a Site Coordinator to be part of our Dental Team.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)
• Flexible Schedules Available

What You'll Do:

The Site Coordinator is responsible for managing patient care schedules, delivering excellent customer service, and providing support staff supervision to ensure the highest degree of efficiency in patient care and patient flow at BRH clinic locations. Responsibilities include:

• Assists in the completion of routine clinic tasks. Ensures consistency in maintaining: stock supplies, forms, sterile instrument inventory, equipment, appropriate exam room inventory and set-up, appropriate disposal of biohazard material, etc. Timing and assignment of tasks determined by

• Practice Management Staff at clinic location.

• Follows protocols and performs accurate and thorough work-ups and check-ins of all patients.

• Assists with procedures with the providers including setting up treatment rooms, patient education, and completion of appropriate paperwork

• Appropriately documents patient information in patient record-including but not limited to medication reconciliation and updated health histories.

• Works assigned schedule, including night clinic or weekend hours, per clinic site hours of operation.

• Participates in pre-visit planning including structured communication with care team.

• Reviews charts prior to appointments and retrieves any needed information from physicians, pharmacies, or other agencies to complete the patient record

• Assists with pharmacy refill requests, patient call backs, and other patient care related paperwork as directed by providers or nursing staff.

• Completes appropriate and timely documentation in the electronic medical record and any other applicable forms/tracking logs, etc.

• Maintains maintenance and control logs on medical and storage equipment.

• Ensures that referrals to outside specialty providers, radiology, labs, and patient hospitalizations are tracked and follow-up is completed in a timely manner.

What We're Looking For:

• High school diploma or equivalent required.
• Bachelors in Business or Health Care Administration or related field, preferred
• If Dental Assistant, certification is preferred.
• Knowledge of dental terminology
• Two years’ experience working in an outpatient dental practice setting required.
• Bilingual preferred, but not required. If bilingual, provides language support services, as requested, based on patient and clinic needs.
• Excellent working knowledge of computer systems, with Electronic Medical Record experience required.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.