Job Summary
The Admitting Representative serves as the first point of contact for patients entering the hospital. This position is responsible for accurately registering patients, verifying demographic and insurance information, obtaining required signatures, and ensuring a positive patient experience while maintaining compliance with hospital policies, regulatory requirements, and patient confidentiality standards.
Qualifications
Education:
High School Diploma or GEDÂ
College coursework in healthcare administration or a related field preferred
Experience:
Previous experience in patient registration, admitting, front desk, or healthcare customer service preferred
Hospital or medical facility experience strongly preferred
Knowledge, Skills, and Abilities
Strong customer service and interpersonal skills
Excellent verbal and written communication skills
Attention to detail and accuracy
Ability to handle sensitive and confidential information
Proficiency with computers, EMR systems, and basic office equipment
Ability to multitask and work efficiently in a fast-paced environment
Strong organizational and problem-solving skills
Bilingual (English/Spanish) preferred, if applicable
Work Schedule:
Monday - Friday 7:00 AM - 3:30 PM
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