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Customer Care Pharmacy Specialist (Full Time)

Larkin Community Hospital
Posted 3 months ago, valid for 22 days
Location

Hialeah, FL 33011, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The job requires processing new patient registrations and introducing Larkin Outpatient Pharmacy Services to patients as needed.
  • Candidates should have a High School Diploma or GED, along with a State Pharmacy Technician license for Florida and preferably some previous experience as a Pharmacy Technician.
  • The role involves making outbound calls to patients, addressing their questions, and performing clerical functions to support pharmacy services.
  • The position offers a salary of $38,000 per year and requires effective communication skills, basic PC skills, and the ability to handle stressful situations professionally.
  • The work schedule is Monday to Friday, and bilingual skills in English and Spanish are preferred for this role.

Skills/Experience Required: Processes new patient registration by entering data into the appropriate system. Introduce Larkin Outpatient Pharmacy Services to patients as needed. Makes outbound calls to patients as needed and addresses questions and/or concerns via telephone. Performs clerical functions that support the provision of quality pharmacy services to patients. Coordinate patient care with appropriate medical and pharmacy staff. Offer courteous, compassionate, and reliable services to all patients. Identifies and communicates issues to the Pharmacy Supervisor as appropriate. Represents the organization positively and professionally. Other duties as assigned. 

High School Diploma or GED. 

State Pharmacy Technician license (Florida) license required 

Previous experience working as a Pharmacy Technician is highly preferred. 

Communicate effectively in writing and verbally. 

Basic level PC skills (for example: start up and shut down the computer, use the mouse to point and click, start and close programs, switch between programs, save files, print documents, and/or access information online).

 Job function requires extended standing or walking.

 Maintains patient confidentiality at all times. 

Ability to handle difficult and stressful situations with critical thinking and professional composure. 

Complies with all organizational policies regarding ethical business practices. 

Bilingual (English/Spanish) preferred.

Work Schedule: Monday - Friday




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