Director – Telemetry/Medical-Surgical & Emergency Services

Location: Larkin Community Hospital – Palm Springs Campus
Department: Nursing Administration / Telemetry-Medical Surgical / Emergency Department
Position: Director of Nursing – Telemetry/Medical-Surgical & Emergency Services
Employment Type: Full-Time
Reports To: Chief Nursing Officer (CNO)

About the Role

Larkin Community Hospital – Palm Springs Campus is seeking an experienced and highly motivated Registered Nurse leader to serve as the Director of Nursing for the Telemetry/Medical-Surgical and Emergency Departments.

The Director is responsible for the overall clinical, operational, and administrative leadership of the assigned nursing departments. This position provides oversight of nursing practice, staffing, employee performance, patient safety, quality outcomes, regulatory compliance, departmental operations, and the delivery of high-quality patient-centered care.

The ideal candidate will be a strong clinical leader with experience in acute care nursing, emergency services, and hospital operations who is capable of leading multidisciplinary teams in a fast-paced environment while maintaining a strong focus on patient safety, employee engagement, quality improvement, and operational excellence.

Minimum Education Requirements

• Bachelor of Science in Nursing (BSN) from an accredited nursing program required.
• Master's degree in Nursing, Healthcare Administration, Business Administration, or a related healthcare field preferred.

Licensure and Certification Requirements

• Current, active, and unrestricted Registered Nurse (RN) license in the State of Florida required.
• Current Basic Life Support (BLS) certification required. - American Heart Association
• Current Advanced Cardiovascular Life Support (ACLS) certification required - American Heart Association
• Pediatric Advanced Life Support (PALS) certification required - American Heart Association
• Additional emergency, trauma, or nursing leadership certifications preferred.
• National certification in Nursing Administration, Emergency Nursing, Critical Care, or a related specialty preferred.

Experience Requirements

• Minimum of five (5) years of progressive acute-care nursing experience strongly preferred.
• Minimum of three (3) years of nursing leadership, supervisory, management, or director-level experience preferred.
• Previous Emergency Department nursing experience strongly preferred.
• Previous Telemetry, Medical-Surgical, Critical Care, or comparable acute-care experience strongly preferred.
• Previous experience managing multiple nursing units or clinical service lines preferred.
• Previous hospital leadership experience with responsibility for staffing, quality, performance management, regulatory compliance, and departmental operations strongly preferred.

Knowledge, Skills, and Abilities

• Strong knowledge of professional nursing practice and acute-care nursing standards.
• Strong knowledge of Emergency Department, Telemetry, and Medical-Surgical operations.
• Knowledge of patient assessment, emergency care, telemetry monitoring, and acute-care clinical practices.
• Knowledge of applicable federal, state, regulatory, and accreditation requirements affecting hospital nursing services.
• Knowledge of Joint Commission, CMS, AHCA, OSHA, infection prevention, and patient-safety expectations.
• Strong leadership and people-management skills.
• Ability to lead and develop managers, supervisors, nurses, and support personnel.
• Ability to effectively manage multiple departments with different clinical and operational needs.
• Strong critical-thinking, problem-solving, and decision-making abilities.
• Ability to remain calm and provide effective leadership during emergency and high-pressure situations.
• Strong understanding of staffing, scheduling, productivity, and labor management.
• Knowledge of quality improvement principles and the ability to analyze clinical and operational performance data.
• Ability to identify performance trends and develop effective corrective action plans.
• Strong written, verbal, and interpersonal communication skills.
• Ability to communicate effectively with physicians, executives, employees, patients, families, and other members of the healthcare team.
• Strong conflict-resolution and employee-relations skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize multiple competing responsibilities in a fast-paced hospital environment.
• Strong attention to detail and commitment to patient safety and regulatory compliance.
• Proficiency with electronic medical records, hospital information systems, Microsoft Office, and other applicable healthcare technology.

Leadership Expectations

• Maintain a visible leadership presence within assigned departments.
• Establish clear expectations and hold team members accountable for performance.
• Support employee development, education, and succession planning.
• Promote collaboration between nursing, physicians, and ancillary departments.
• Address employee and operational concerns promptly and professionally.
• Promote retention and a positive work environment.
• Serve as an advocate for patients, employees, and safe nursing practice.
• Lead departmental quality and performance-improvement initiatives.
• Maintain continuous readiness for regulatory surveys and audits.
• Support organizational initiatives and strategic priorities established by the Chief Nursing Officer and Administration.

Physical Requirements

• Stand and walk throughout the hospital and assigned departments for extended periods.
• Sit and work at a computer as necessary.
• Bend, reach, push, pull, and perform other physical activities associated with a clinical hospital environment.
• Assist with patient-care activities during emergencies when necessary and within professional scope of practice.
• Respond promptly to emergency situations throughout assigned clinical areas.
• Communicate effectively in person, electronically, and by telephone.

Working Conditions

The Director works primarily within the hospital's Emergency Department, Telemetry/Medical-Surgical units, nursing administrative areas, and other clinical departments.

The position requires frequent interaction with patients, families, physicians, nurses, hospital leadership, and other healthcare professionals and may involve exposure to blood, body fluids, infectious diseases, medical equipment, and other conditions normally associated with an acute-care hospital environment.

The Director must be able to provide leadership and support outside of normal business hours when required by departmental or hospital operational needs.

Why Join Larkin Community Hospital?

This leadership opportunity provides the ability to directly impact nursing operations, patient safety, employee development, and quality of care across multiple critical hospital service lines.

The Director – Telemetry/Medical-Surgical & Emergency Services will play an important role in strengthening clinical operations, supporting frontline nursing teams, and advancing the delivery of high-quality patient-centered care at Larkin Community Hospital – Palm Springs Campus.