Parts Counter Associate

Parts Counter Associate – McGrath Ford

Location: Hiawatha, IA
Schedule: Monday–Friday | Occasional Saturday's

About the Opportunity

McGrath Ford in Hiawatha is seeking a customer-focused and detail-oriented Parts Counter Associate to join our high-performing Parts Department. This role is essential to keeping our service department operating efficiently by ensuring technicians and customers receive the right parts quickly and accurately.

If you enjoy working in a fast-paced environment, helping customers, and being part of a team-driven department, this is a great opportunity to build a long-term career in automotive parts and service.

Requirements

• Customer-focused mindset with strong communication skills
• Team-oriented attitude and ability to work collaboratively
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving and decision-making abilities
• Previous parts department or automotive experience preferred, but not required

What You’ll Do

• Assist customers in selecting the correct parts for their vehicles
• Provide pricing and product information over the phone and in person
• Pull, fill, and stage parts orders accurately and efficiently
• Coordinate with the service and body shop teams to ensure timely parts delivery
• Maintain inventory organization and assist with stock management
• Support the parts team with additional duties as needed

What We Offer

• PTO starting Day 1
• Health, Dental, and Vision Insurance
• 401(k) with Company Match
• Career growth — 97% of promotions come from within
• Supportive, collaborative, and team-oriented culture

Take the Next Step

If you’re ready to join a team where your work matters and your growth is supported, apply today to join McGrath Ford in Hiawatha.