Mail Clerk

Overview

Major Functions:

• Manage accurate data entry of customer deliveries into tracking software and programs (e.g. Mainframe, Fresh Service Tool)
• Assembles needed packaging and prepares deliveries.
• Ensures accurate and timely distribution of customer deliveries to mail slots

Monday-Friday 6:00am-2:30pm

ENTRY LEVEL 3

Responsibilities

• Manage weekly assets received and processed, including Vestcom orders for timely and accurate delivery.
• Ensure customer updates and order books are maintained in company systems and tracking.
• Maintain slotting list changes to ensure accurate delivery of mail.
• Remove old/non-customer material to avoid unnecessary deliveries.
• Deliver missing mail to dispatch to disperse with alternate routes.
• SSR Error Reporting site – manage alerts to ensure mail is not missed and if so, find alternative routes
• Monitor emails for customer issues/discrepancies and correspond accordingly
• Monitor email/phone for ad hoc requests
• Pull pallets and assemble boxes to replenish supply
• Box weekly pre-printed jobs (advertising signs, books for departments, customer orders) and pre-pare for mail slots.
• Print truck loading tags and place for truck delivery
• Prints sales plans, order books, pricing labels and prepares for delivery
• Advertisement signs, and other customer orders boxed and slotted for delivery
• Circular advertisements – break down from third party and place in racks, print and scan tags
• Deliver mail to nearby Fair value weekly

Qualifications

• Must be able to pass Lift Operator’s qualification course.
• Must have a clean driving record and be able to pass MVR to process deliveries.
• Must be able to work in various internal and external environments (rain, heat, snow, cold).
• Must be able to read, write, and possess basic math skills,
• Must be able to reason and have basic decision-making skills.
• Must be able to understand and operate RF functions.
• Must be certified on a pallet jack.
• Must be able to reach, lift and stack boxes ranging in weight from 1-80lbs.
• Detail oriented with good organizational skills, with the ability to juggle multiple projects
• Experience and comfortable with email, excel and software platforms
• Good communication and collaboration skills
• Ability to problem-solve and escalate issues to managers

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