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Patient Services Representative - (Part-time/Days)

Overlake Medical Center & Clinics
Posted a month ago, valid for 18 days
Location

Hidden Valley, TN 37923, US

Salary

$10,000 per year

Contract type

Part Time

Retirement Plan
Tuition Reimbursement
Employee Assistance

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Sonic Summary

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  • This part-time position at a medical center offers an hourly pay range of $22.22 to $33.33 for 24 hours per week, working three 8-hour days from 8am to 5pm with no weekends or holidays.
  • The role involves providing customer and front office services, coordinating communications among staff, patients, and providers, and handling electronic medical records using the Epic system.
  • Candidates are required to have a high school diploma or GED and a minimum of 1 year of administrative experience in a medical facility is preferred.
  • Exceptional customer service skills, excellent telephone etiquette, strong communication abilities, and proficiency in computer keyboard skills are essential for success in this role.
  • Overlake offers a supportive work environment with benefits including low medical insurance premiums, tuition reimbursement, and a generous retirement plan.

Welcome to a medical center where you're the center of attention.

Pay range:

-

Hourly$22.22 - $33.33

In this role, you will provide customer and front office services to patients. You will coordinate communications among staff, patients, and providers about patient check-in process. You will also collect records and ensure distribution to appropriate staff via the electronic medical record system (Epic) and perform clerical, scheduling, and records activities in support of patients and staff.

Part-Time/ 24 hours per week

3 days a week/ 8 hour Day Shift, No weekends or holidays

8am to 5pm

Qualifications

  • High school diploma or GED required.

  • Minimum 1 year of administrative experience in a medical facility preferred. Previous physician office, hospital or other frontline customer contact experience in a business setting also preferred.

  • Demonstrated ability to provide exceptional customer service.

  • Excellent telephone etiquette.

  • Demonstrated strong communication skills and ability to work effectively with people in stressful situations.

  • Ability to multi-task, be organized and detail oriented.

  • Demonstrated proficient computer keyboard skills.

Why join Overlake?

We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row.

  • Local, visible leaders who care about you.
  • A values-based work environment.
  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.

If this sounds like an environment where you'll thrive, we'd love to hear from you.

How much will this job pay?

Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact HR@overlakehospital.org 




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