Security Operations Officer

Education:

• High school diploma or GED; no previous experience required.

Experience/Training/Qualifications:

• Minimum 18 years of age
• 1-year applicable security, law enforcement, military or 3 years of customer service experience preferred.
• No motor vehicle moving violations within the past year and no alcohol-related convictions within the past 5 years
• No felony convictions
• Credit history will be performed.
• Possession of a valid North Carolina driver's license is a requirement for this job.
• Must pass a pre-employment criminal background check.
• Ability to pass a pre-employment physical agility test, drug screening, medical and psychological assessment

Knowledge, Skills, Ability:

• Proficiency in Microsoft Office products
• Ability to work in a physically active work environment
• Ability to work effectively and productively in a group/team environment
• Effective interpersonal and customer service skills
• Write acceptable reports
• Ability to successfully conduct security patrols without direct supervision.
• Ability to communicate effectively, both orally and in writing.
• Ability to complete routine paperwork.
• Ability to safely operate a motor vehicle.
• Ability to understand and follow specific instructions and procedures.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Ability to react calmly and effectively in emergency situations.
• Skill in performing building security and lock procedures.
• Ability to understand, follow, and enforce safety regulations, and procedures.
• Skill in providing protection services to individuals on campus.
• Ability to detect problems and report information to appropriate personnel.

Essential Functions:

• Upholds and enforces High Point University (HPU) rules and regulations in accordance with the Student Code of Conduct and Staff Handbooks
• Responds to emergency calls
• Conducts routine patrols of campus properties
• Maintains positive work atmosphere by acting and communicating effectively with students, parents, faculty, co-workers and administration.
• Assist with building unlocks for students, staff and faculty and contractors
• Conducts routine mobile and foot patrols of campus properties
• Emergency “First Responder” provides medical aid, e.g. AED, CPR, Narcan
• Responds to fire alarms and emergency notifications, assess conditions, and evacuate buildings when necessary. Duties may require climbing stairs and navigating multi-level facilities.
• Directs traffic on campus
• Assists with special events
• Perimeter protection to include vetting of incoming people on campus
• Patrols assigned areas on foot, in assigned motor vehicles, or other specialized vehicles to ensure personnel, building, and equipment security.
• Examine doors, windows, and gates to ensure security; uses University keys to open and close buildings; monitors closed buildings for unauthorized persons and/or suspicious activities.
• Informs and warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles.
• Provides escort services for visitors, students, staff, and faculty, as necessary; provides other public assistance, such as lockout services, jump-starts, and routine information.
• Watches for and reports irregularities, such as security breaches, facility and safety hazards, and emergency situations; contacts emergency responders, such as campus police, fire, and/or ambulance personnel, as required.
• Remains alert for the presence of unauthorized persons and/or HPU rule violators.
• Performs periodic checks of emergency call boxes and/or streetlights to ensure proper functioning; reports malfunctions as required.
• May provide safe and efficient transportation to university employees, students and/or visitors, as requested, using an institutional vehicle.
• Patrols and monitors assigned parking areas and/or parking garages to provide public security and assistance.
• Maintains security controls for issued University keys; safeguards and controls issued University equipment.
• Prepare routine, standardized reports.
• Serves as Campus Security Authority as outlined by the Clery Act.
• Other duties as assigned by Chief of Police.

PHYSICAL REQUIREMENTS:
(Please check below any of the physical requirements for your job.)
(x) Seeing ( ) Ability to Move Distances Within and
(x) Color Perception (Red, Green, Amber)
(x) Hearing/Listening ( ) Climbing
(x) Clear Speech ( ) Ability to Mount and Dismount Forklift/Truck
(x) Touching ( ) Pushing/Pulling
(x) Dexterity (x) Driving (local)
(x) Hand ( ) Driving (over the road)
(x) Finger (x) Standing
(x) Lifting (50 pounds) ( ) Other (specify)
(x) Carrying (50 pounds) ( ) Other (specify)
Mental/Reasoning Requirements:
(x) Reading – Simple ( ) Writing- Complex (x) Analysis/Comprehension
( ) Reading - Complex (x) Clerical (x) Judgment/Decision Making
(x) Writing - Simple (x) Basic Math Skills
Work Environment:
(x) Shift Work (x) Outside ( ) Pressurized Equipment
(x) Works Alone (x) Extreme Heat (x) Moving Objects
(x) Works with Others (x) Extreme Cold ( ) High Places
(x) Verbal Contact w/Others (x) Noise (x) Fumes/Odors
(x) Face-to-Face Contact ( ) Mechanical Equipment ( ) Hazardous Materials
(x) Inside ( ) Electrical Equipment (x) Dirt Dust

(This position is considered Essential Personnel)