QUALIFICATIONS:
Education
- Bachelor’s degree in Business, Human Resources, or a related field
- HR certification (PHR, SPHR, SHRM-CP/SCP) preferred.
Experience and Training
- Five or more years of broad HR generalist experience in a customer-focused environment, including employment, benefits, payroll, and HR/payroll data maintenance (preferred).
- Professional HR experience in higher education preferred.
- Workday and/or Oracle experience are highly preferred.
- Experience in higher education, with a focus on faculty engagement or support, is highly preferred
Knowledge, Skills, Ability:
- Solid understanding of a client-facing HR business partner service model with strong consultative, negotiation, analytical, and influencing skills.
- Superior relationship management and communication abilities.
- Ability to interpret policies and procedures, interact effectively with a varied population at all levels, and facilitate informed decision-making.
- Strong planning, analytical, interpersonal, and negotiating skills. Excellent verbal and written communication abilities with an emphasis on clarity, conciseness, and tact.
- Extensive knowledge of applicable federal and state employment laws and compliance requirements.
- Broad understanding of human resources concepts, practices, legislation, and procedures, and their alignment with organizational strategy.
- Creative problem-solver with a focus on outcomes and continuous improvement.
- Demonstrated ability to analyze processes and data to drive operational efficiency and service excellence.
- Strong organizational and prioritization skills; able to influence and coach employees at all levels.
- Demonstrates strong multi-tasking and spatial reasoning abilities, adaptability to shifting priorities, and the capacity to learn, apply knowledge, and think independently in a fast-paced environment.
- Knowledge of deferred compensation practices and faculty contract structures.
ESSENTIAL FUNCTIONS: Â
- Provides advice, assistance, and follow-up to client departments, employees, applicants, and/or members of the general public in regards to documentation, procedures, and inquiries related to Human Resources.
- and maintains accurate employee data in HR-related systems.
- Troubleshoots and resolves problems with HR data. Ensures the integrity and accuracy of employee data through regular audits.
- Assists with research/analysis and reporting needs of the Human Resources Office. Completes data extracts from HR systems and creates reports in Excel.  Â
- Coordinates the resolution and/or referral of specific policy and procedural problems and inquiries.
- Provides instruction, guidance and works with managers/supervisors throughout the interview, selection and hiring process and ensures compliance with established policies and procedures.
- Works with hiring managers to ensure effective utilization of the online application system to post vacancies and screen applicants based on qualifications and requirements.
- Communicates new employee information as needed to appropriate departments.
- Assists with HR orientation for all new employees, when needed.  Â
- Partners with the Office of Academic Affairs to assist in the facilitation of New Faculty and Adjunct orientations.
- Collaborates with the HR Manager to maintain Form I-9 files and documentation; verifies employment eligibility for potential HPU employees; monitors and communicates with non-citizens as to expiration dates and updating of employment authorizations.
- Processes job changes, supervisor changes, and compensation changes as appropriate in HR systems; communicates the approval and entry of data to the appropriate departmental supervisor; and initiates letter to the employee to communicate changes in position title or salary to the employee.
- Maintains compliance with federal and state regulations concerning employment.
- Suggests new methods, policies and procedures to continually enhance the department’s efficiency and quality of services provided.
- Maintains a positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers, and managers.
- Other duties as assigned. Â
ACCOUNTABILITY:
- Administers a variety of HR programs, policies, and procedures under limited supervision.
- Reports to the Senior Director of HR Operations.
For more information about this position, please contact Shaunita Faucette, Senior Director of HR Operations at sfaucet1@highpoint.edu.
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