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Job Title: Student Life Office Assistant
Department: Office of Student Life
Supervisor: Tianna Stover & Bradley Taylor
Starting Rate of Pay: $8.00/hour
Length of Time: Eligible for rehire on a semester basis
Department Description
The Office of Student Life strives to model the value of service by improving the daily lives of the HPU family as a single source of knowledge for student life, engagement and residential living information. As a student employee, you will gain experience in customer service, leadership, problem-solving and teamwork.
Job Description
Student Life Office Assistants will provide HPU students, faculty, staff and families with first-class customer service in a solution-oriented team. They maintain a comprehensive knowledgebase of High Point University and the breath of resources, programming and events offered by the Office of Student Life.
Job Location/ Hours Required
The candidate will perform most/all job duties at the Office of Student Life in Slane Student Center. Hours may vary depending on the job requirements; however, the maximum number of hours a student employee may work per week is 20 hours. This position requires a minimum of 8 hours per week.
Responsibilities:
- Provide unmatched customer service to all students, faculty, staff and visitors
- Serve as a resource to the campus community by addressing the needs of walk-in visitors and by answering incoming phone calls
- Communicate the University’s mission and answer basic questions about HPU and Student Life policies, procedures, events and resources
- Recognizes sensitive internal information and exercises discretion
- Ability to work assigned shifts throughout the week (days and evenings), some weekends and special events
- Execute multiple projects and job functions with efficiency
- Assist with residence life roommate introductions
- Attend all required training and staff meetings
- Other duties as assigned
Required Qualifications:
Applicants should possess exceptional interpersonal skills, savvy communication and be comfortable communicating with others. Students must maintain a GPA of 2.75 or higher, be in good standing with Student Life and maintain a professional social media presence to remain eligible for this position.
Desired Skills:
- Must have a minimum 2.75 overall GPA
- Self-starter and the ability to absorb information quickly
- Strong communication skills
- On-campus involvement with clubs and organizations
- Solution-oriented and a positive attitude
- Dependable, trustworthy and responsible
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