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We are looking for motivated, people-focused individuals to join a growing remote team dedicated to supporting working families across North America. This role involves connecting with members of unions, associations, and other organized groups who have requested information about available benefit programs.
Many members are looking for guidance on options that may help protect their families beyond traditional workplace coverage. Your role is to provide clear information, answer questions, schedule virtual appointments, and guide each member through a professional and supportive experience.
This is a work-from-home opportunity with full training, ongoing mentorship, and long-term growth potential.
Daily Responsibilities
- Connect with members through inbound and outbound calls
- Schedule and confirm virtual appointments
- Present benefit information to members who have requested assistance
- Answer questions in a clear and professional manner
- Assist with basic forms and required documentation
- Maintain accurate client records
- Follow up with members to ensure a positive experience
- Participate in training, coaching, and leadership development
- Use basic computer and communication tools in a remote setting
What We Offer
- Weekly pay with bonus opportunities
- Long-term career growth
- Flexible work schedule
- Remote work-from-home option
- Residual income opportunities
- Full health benefits
- Hands-on one-on-one training
- Leadership development
- Company-sponsored travel opportunities for qualifying team members
- Supportive and positive team environment
Qualifications
- Strong communication skills
- Good time management skills
- High school diploma or equivalent required
- Post-secondary education is preferred but not required
- Customer service, retail, or client-facing experience is helpful but not required
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