Join Our Team at Mercedes-Benz of Orange County! Now Hiring: Service Receptionist

Are you friendly, professional, and passionate about delivering exceptional customer service? Do you enjoy helping people and creating a welcoming environment? If so, Mercedes-Benz of Orange County is looking for a Service Receptionist to join our growing team.

As the first point of contact for our service department, you will play a critical role in creating a luxury customer experience from the moment clients walk through our doors or call our dealership. Your warm personality, strong communication skills, and attention to detail will help ensure every client feels valued and cared for.

Key Responsibilities

Greet and welcome all service clients with professionalism and enthusiasm
Answer incoming phone calls and direct them appropriately
Assist clients with service check-in and general questions
Support service advisors with scheduling, communication, and administrative tasks
Coordinate client arrivals, loaner vehicle communication, and appointment flow
Maintain a clean, organized, and welcoming reception area
Help ensure smooth daily operations within the service department

What We’re Looking For

Positive attitude and strong customer service mindset
Excellent verbal and written communication skills
Ability to multitask in a fast-paced environment
Strong organizational skills and attention to detail
Reliable, punctual, and team-oriented
Computer proficiency and comfort learning dealership systems
Previous receptionist, hospitality, or customer service experience preferred (but not required)

Why Join Mercedes-Benz of Orange County?

Work with a premium luxury automotive brand
Friendly and supportive team environment
Opportunities for growth and advancement
Ongoing training and development
Employee discounts and benefits

Compensation

$20- $25 per hour, depending on experience
Full-Time

Benefits

Industry leading compensation plan
Unlimited growth potential. Excellent Advancement Opportunities!
Comprehensive training programs to advance your career
Supplemental Life Insurance and Long-Term Disability
401K Retirement Plan with Employer Contributions
Employee discounts for you and your family!
Medical and Dental Insurance available
Flexible Medical Spending Account

EEO Statement

Benzel-Busch is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

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