Under the direction of the Supervisor, Audio Visual - IT, the Audio Visual Technician II - IT provides higher level, in-depth technical End User support on audio visual systems. This Role also creates and maintains troubleshooting /end user documentation primarily for audio visual (A/V) equipment. Provides training and ongoing support to users and other Audio Visual Technicians. This position may also act as a lead for other A/V team members on operational and project related tasks, as directed by leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  Programs, engineers, operates and setups a variety of A/V equipment including, but not limited to; microphones, speakers, projectors, video screens, and video monitors.
2.  Operates and monitors the TV systems throughout the Yaamava’ Resort & Casino and other Tribal locations. Contacts proper maintenance companies, as necessary.
3.  Collaborates with the IT Service Desk leadership to design and install A/V technology solutions. Coaches and trains other A/V team members. Walks jobsites with vendors, various IT and non-IT support teams.
4.  Transports, set-ups, removes and operates A/V equipment for onsite meetings. Assists with the purchase of new equipment and supplies as necessary and administer competitive bid process.
5.  Installs, troubleshoots, and programs A/V systems throughout the Yaamava’ Resort & Casino and all Tribal locations.
6.  Develops and executes preventative maintenance programs and procedures. Creates detailed line drawings, project plans and executive summaries.
7.  Tracks and maintains inventory of A/V equipment leveraging a centralized asset management database.
8.  Performs testing on various audio, video and signals for the Yaamava’ Resort & Casino and all other Tribal locations.
9.  Ensures all A/V presentation rooms/spaces are presentable for use and end user A/V needs are met.
10.  Performs other duties as assigned to support the eﬃcient operation of the department.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

High School Diploma or GED is required.
Minimum of five (5) years of audio visual related experience, which includes working directly with projectors, microphones, speakers, amplifiers, and LCD/Plasma displays required.
Experience working with digital signage and audio software such as Industry Weapon, Crestron, Orange Door, and SpinetiX is preferred.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Vast knowledge of audio, visual, lighting and digital equipment is vital.
Advanced technical aptitude in audio visual technology, computers and networking.
Requires comprehensive knowledge of network hardware and software.
Strong verbal and written communication skills to ensure that a non-technical end user and/or senior executive can understand.
Ability to create a positive and professional business relationships with internal and external clients.
Intermediate to Advanced proficiency in Microsoft Word, Excel, PowerPoint and Outlook is essential.
Intermediate to Advanced proficiency in Crestron, QSC equipment, Amplifiers, Receivers, A/V converters and processors.
Prior experience in leading small teams is preferred.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
Professional certifications in Audio Visual technology or a related course preferred.
Driving Responsibilities: Role requires regular commuting between locations. A valid driver's license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

Primary work environment is in a climate-controlled office setting.
Work requires travel to attend meetings, trade shows, and conferences.
Incumbents may be required to work evening, weekend and holiday shifts.
Must be able to work in a fast-paced, high-demand environment.
Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!

Learn more about this Employer on their Career Site