Assistant Bar Manager, Madisons

Job DetailsJob Location: 137 S 4TH ST - Highlands, NC 28741Summary The Assistant Bar Manager ensures the smooth running of all the bar outlets and their services. This includes set-up for service, the service of outlets while focusing on detail, quality, and customer service. The Assistant Bar Manager will report to the Bar Manager. Responsibilities  Training and motivating bartenders Keeping up with ABC Laws Enforcing the SOP’s set by the Bar Manager Maintaining checklists in bar outlets to ensure bartenders are prepared for all shifts Ordering and maintaining parts without having tremendous excess stock on hand Enhance bar program by standardizing the basics, and staying on top of trends Ensuring revenue is maximized in all bar outlets Organize and maintaining a cleaning program for all bar outlets ensuring menus are correct and clean Seek guests’ feedback during service Be familiar with the hotel facilities, hours of operations and their locations Must have attention to details to ensure the bars look inviting for our guests New concepts on bar program and cocktails Achievement of budgeted beverage sales, beverage costs and labor costs Control of glassware & bar equipment Be on the floor during service periods to ensure exceptional guest experience Ensures all staff is prepared and organized before service periods Maintaining the Hotel Bar control policies, in accordance with State laws Following proper purchasing and requisitioning procedures (Warehouse & weekly beverage orders) Provide quick service to ensure effective/speedy guest experience Handling guest issues & requests Managing staff morale & appearance Qualifications Previous supervisory experience is desired Knowledge of food and beverage operations and preparation is required with a good focus on cocktails Excellent communication skills The ability to work well with a large group of people in a team environment Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes and resolve them satisfactorily Must maintain composure and objectivity under pressure Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests Ability to work a flexible schedule including nights, days, weekends and holidays Essential duties require long periods of standing and walking as well as frequent reaching and kneeling, pushing, pulling, carrying, lifting and moving objects 50 lbs. or more. Duties are performed in both indoor and outdoor settings, with events often taking placein the elements in all four seasons. Events often involve loud music